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Wondries Toyota - Service Center

Alhambra, CA

4.6
3,292 Reviews

3,292 Reviews of Wondries Toyota - Service Center

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April 29, 2025

Mr Matthew Ham is a nice and good person He service is very nice and perfect,I give him five stars 👍 More

by Mình quach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ham
Apr 30, 2025 -

Wondries Toyota responded

Minh quach, thank you for servicing with us. We are happy you had a pleasant service experience with the assistance of Matthew Ham. We appreciate your business and value you as our customer.

April 29, 2025

Quick, efficient, easy it was an easy sign in process, service was quick, and all staff were really friendly. Great experience overall More

by norma.robinson16
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Perez
Apr 30, 2025 -

Wondries Toyota responded

norma.robinson16, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

April 28, 2025

Straight forward service. I can always count on you guys to do a great job on my trucks. More

by Eddiecruz22
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kanika Khiev
Apr 28, 2025 -

Wondries Toyota responded

Eddiecruz22, thank you for servicing with us. We are happy you remain pleased with our service. We appreciate your business Eddie and value you as our customer.

April 27, 2025

Nan was extremely helpful and appears to enjoy his job and was super professional. However, the three customer service reps that were checking people in were selective on who they should help first. One w More

by PBLOGARCIA
Recommend Dealer
No
Employees Worked With
Nelson Samson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Samson
Apr 28, 2025 -

Wondries Toyota responded

PBLOGARCIA, thank you for servicing with us and for providing feedback. We strive for excellent customer service for all guests, we apologize if you experienced a busy time on our service drive. We appreciate your business and value you as a customer.

April 27, 2025

There was no update during the process and I waited for 30 minutes to pick up my car More

by IS4STORAGE
Recommend Dealer
No
Employees Worked With
Kanika Khiev
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kanika Khiev
Apr 28, 2025 -

Wondries Toyota responded

IS4Storage, thank you for servicing with us. We are sorry you had inconsistency during your service visit. We apologize and offer you the assistance of the Service Drive Mgr, John Kan 626-289-8000 at any time during or after service visits. We appreciate your business and value you as a customer.

April 27, 2025

The explanation of additional services was not quite clear. I also had an appointment and was still made to wait 10-15 minutes before my service was initiated. Finally, the service dept left at leas More

by Teebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Di Wu
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Wondries Toyota responded

Teebs, thank you for servicing and for providing feedback. If you have not already, we encourage you to contact Service Drive Mgr, John Kan 626-289-8000, We appreciate your business an value you as a customer.

April 27, 2025

Buen servicio gracias recomendaría yo amigos a toyota tienen buen servicio y asen buen travajo More

by AMEZQUITA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Glorioso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Wondries Toyota responded

AMEZQUITAS, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

April 27, 2025

Isaac was very helpful and courteous . He went above and beyond to try and help me get new tires through the insurance coverage I have even though the insurance people denied services. Tha More

by asandoval1178
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Perez
Apr 28, 2025 -

Wondries Toyota responded

asandoval1178, thank you for servicing with us and for providing feedback. We are happy that Isaac was helpful in assisting with the Insurance process. We appreciate your business and value you as our customer.

April 27, 2025

Great customer service! The only thing I feel it lacks the waiting time for those that have appointments. I waited close to 2 hours for my car to be ready. More

by IRUBALCABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Wondries Toyota responded

IRULCABA, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We apologize wait time was inconvenient. We appreciate your business and value you as a customer.

April 27, 2025

Wasn't sure what was wrong with vehicle. Was afraid to be overcharged. Because nothing was found wrong, this time, I was not charged. Now I am not afraid to bring it back when I need to. More

by Vangal
Recommend Dealer
Yes
Employees Worked With
Danny Llamas
Apr 28, 2025 -

Wondries Toyota responded

Vangal, thank you for servicing with us. We appreciate your business and look forward to serving you as you have need. We appreciate your business and value you as a customer.

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