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Wondries Toyota - Service Center

Alhambra, CA

4.6
3,245 Reviews

3,245 Reviews of Wondries Toyota - Service Center

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September 20, 2024

This last visit was much better than previous visits. It still takes too long. An oil change with an appointment shouldn't take 2 hours. At least this time it took as long as they said it would. Not my e More

by MSMCCORMICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

MSMcCormick, thank you for servicing with us and providing feedback. We appreciate your business and value you as a customer.

September 20, 2024

they are very good service and fast. I will go back next time. Thank you very much. More

by ZHUHUALI0730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

ZhuHuali0730, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

September 20, 2024

Arrived at my appointment on time and they were able to check me in and start working on my car instantly. Overall I’m satisfied with how smooth everything went. More

by CALVINLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

Calvin Lim, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

September 20, 2024

John in your services department has always been excellent. Original advisor did not call me back to inform me car was ready to pickup and update on diagnostics report. So I called the dept. John More

by PERLACB
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

PerlaCB, thank you for servicing with us and providing feedback. We are happy to hear that John Kan was available to help when you needed it. We appreciate your business and value you as a customer.

September 20, 2024

Very helpful, very friendly, very kind to the customer, knowledgeable to the customer need.good jobs More

by JULIENONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Wondries Toyota responded

Julienong, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

September 20, 2024

Excellent service, good communication and friendly atmosphere. Timely pickup. Nice and clean dealership. Overall very good. More

by SPEEDIEEE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

Speedieee99, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

September 20, 2024

Was totally satisfied with the service but was unhappy about how things were switched around when it came to after service. We were misinformed about a catalytic converter plate that turns out to be just More

by diana.a2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Wondries Toyota responded

diana.a2006, thank you for servicing with us and providing feedback. We are happy to hear you were satisfied with your service experience. I am sorry there was a misunderstanding/misinformation regarding catalytic converter plate. If you would like to speak with Drive Mgr, John Kan 626-289-8000 please contact him.

September 19, 2024

Todd as always is wonderful to deal with. I am glad he’s been my service advisor. For many year. He’s my go to person. More

by ELVIAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Wondries Toyota responded

Elviay, thank you for servicing with us and providing feedback. We are happy to hear Todd continues to provide you with wonderful service. We appreciate your business and value you as our customer.

September 19, 2024

Everyone was helpful and patient as it was my first time buying a car, and answered all questions. More

by tiffchang09
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Regalado
Sep 20, 2024 -

Wondries Toyota responded

tiffchang09, Congratulations on your new Toyota. We are happy to hear everyone was helpful and made a difference in your car buying experience. We appreciate your business and value you as a customer.

September 19, 2024

Excellent customer service and support, easy to talk to everyone at Wondries. Good job thanks. More

by Sallyflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Wondries Toyota responded

Sallyflo, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Advisor Isaac. We appreciate your business and value you as a customer.

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