Wondries Toyota - Service Center
Alhambra, CA
3,292 Reviews of Wondries Toyota - Service Center
Jason provided excellent customer service. He was knowledgeable about the available service packages and I was very happy to have him as an advisor. He was knowledgeable about the available service packages and I was very happy to have him as an advisor. More
It’s a good dealership so it’s understandable for them to be constantly busy and have long service wait time. Just wish they offered more than uncomfortable stools and 2 fixed channeled TVs in the waiting ar be constantly busy and have long service wait time. Just wish they offered more than uncomfortable stools and 2 fixed channeled TVs in the waiting area during the 2+ hr service waiting time More
I like it because they are so friendly, the service was excellent didn’t take more then two hours to check everything that my car needs. Thank you to all the staff!!! excellent didn’t take more then two hours to check everything that my car needs. Thank you to all the staff!!! More
Good service everything is fast get you on your way. Nam Tran is the best Nam Tran is the best More
Service Manager, Emilio Ruiz was not able to diagnose my "check engine" light concerns correctly. This resulted in me visiting the dealer 4 times within two weeks since my "check engine" light kept going on "check engine" light concerns correctly. This resulted in me visiting the dealer 4 times within two weeks since my "check engine" light kept going on and off. During my 4th visit, Matthew Ham was able to confirm that it indeed was my water pump, this was after I took it because my car was overheating. It should have gotten replaced the first time. During my third visit I asked to speak to Emilio's supervisor and was directed to speak to Oscar. Oscar promised to send me a quote for the water pump (claiming it was possibly an intermittent issue) but never did. Matthew had to pick up Emilio's and Oscar's incompetency. Unfortunately, the discount provided cannot make up for the inconvenience of making me return four times for something that could have gotten fixed the first time! The discount provided is equivalent to the Costco service discount that I have, so there really is no compensation for this huge inconvenience and risk of my engine giving out due the water pump issue that existed since my first visit. More
I made an appointment online for a certain package. I don't know what happened but for somehow he thought I had a V8, which I have a V6 tundra 2023. I really didn't get my tires rotated as it was menti I don't know what happened but for somehow he thought I had a V8, which I have a V6 tundra 2023. I really didn't get my tires rotated as it was mentioned in the package. I had a couponbasically just took a while for me to get the coupon honored. More