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Wondries Toyota - Service Center

Alhambra, CA

4.6
3,240 Reviews

3,240 Reviews of Wondries Toyota - Service Center

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August 03, 2024

My wife has been coming to this dealership since 1999 and too bad you do not have loyalty program for your loyal customers. More

by JTOLOSA31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Wondries Toyota responded

JTolosa31, thank you for servicing with us and providing feedback. We appreciate your extended service history and do not take it for granted. I'm sure you know our Service Drive Mgr, John Kan 626-289-8000 if you would like to speak with him regarding specials that occur.

August 02, 2024

The staff was considerate to my needs and they are knowledgeable. They listened to my questions and gave me clear answers and suggestions. More

by tonywong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Wondries Toyota responded

TonyWong, thank you for servicing with us and providing feedback. We are happy to hear you had a great service experience with Kanika and John. We appreciate your business and value you as a customer.

August 02, 2024

Gordon is a great guy. Very honest when it comes to the needs of your car. More

by TRACYKUAN311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Wondries Toyota responded

TracyKuan311, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience with Advisor Gordon. We appreciate your business and value you as a customer.

August 02, 2024

Matthew Ham, the service consultant, is the best customer service person I have met - very pleasant, most helpful, provide useful info and options. Will stay with Toyota Wondries because of him........ More

by Norma Brook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars for Mr Matthew Ham in Service Dept
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Aug 06, 2024 -

Wondries Toyota responded

Norman Brook, thank you for servicing with us and providing kind feedback regarding Matthew Ham. We are happy to hear you had a pleasant service experience. I will happily share you kind words with Matthew and team. We appreciate your business and look forward to serving you again as you have need.

August 02, 2024

Extremely helpful and professional! No matter who I talked to they were very kind and patient with me. More

by MFVNAM5
Recommend Dealer
Yes
Employees Worked With
Matthew Ham 5 stars
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Aug 06, 2024 -

Wondries Toyota responded

MFNAM5, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience with Advisor Matt Ham. We appreciate your business and value you as a customer.

August 02, 2024

Friendly service, quick, and welcoming. Very informative and kept me updated throughout the process for the day. More

by Kevin Peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frida
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Aug 06, 2024 -

Wondries Toyota responded

Kevin Peters, thank you for servicing with us and providing kind feedback. We are happy to hear you had a pleasant service experience with Advisor Kanika. We appreciate your business and value you as a customer.

August 02, 2024

Super friendly and very helpful with information Very fast with the car maintenance Willing be looking forward to coming back for service or a trade in More

by delarge12348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Elias Jr
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Aug 06, 2024 -

Wondries Toyota responded

delarge12348, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Advisor Jason. We appreciate your business and look forward to serving you again in the future.

August 02, 2024

Easy to schedule and reschedule appt. Staff was friendly and car was done in less than the time they quoted me. More

by Gldonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Wondries Toyota responded

Gldonovan, thank you for servicing with us and providing feedback. We are happy to hear you had ease in scheduling and that timing was good and staff friendly. We appreciate your business and value you as a customer.

August 02, 2024

Have always experienced quick Service. Like their attention to detail as little things do count. They never disappoint More

by cfishing247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Wondries Toyota responded

Cfhishing237, thank you for servicing and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

August 01, 2024

Great work, very efficient. Would definitely recommend. I had no trouble setting up appointment and my car was ready quicker than expected. More

by ELIZABETH.B3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Wondries Toyota responded

Elizabeth.B3, thank you for servicing with us and providing feedback. We are happy to hear you had a great service experience. We appreciate your business and value you as a customer.

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