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Wondries Toyota - Service Center

Alhambra, CA

4.6
3,283 Reviews

3,283 Reviews of Wondries Toyota - Service Center

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April 19, 2025

Waited 2 hours for an oil change service. Was told 2 hours at the most, but waited 3 hours More

by JOHN.VASQUEZ78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson Samson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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April 19, 2025

Bad service Don't explain how work your 2 years free service on new vehicles I don't want to make business with your dealer anymore More

by victorvazque
Recommend Dealer
No
Employees Worked With
Kanika Khiev
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kanika Khiev
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April 19, 2025

Efficient process, pleasant attitudes, and an overall good experience. I’ll continue using Toyota Wondries for all my maintenance needs. More

by RILEY.L.KWONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 18, 2025

Was helpful in explaining what my car needed and responding to the problems of my car. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Glorioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Wondries Toyota responded

Kevin, thank you for servicing with us and providing feedback. We are happy Advisor was helpful in explaining and providing updates. We appreciate your business and value you as a customer.

April 18, 2025

Friendly, from the moment I pulled up to the Svc line to getting my car More

by juana5412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy that checked in my car and the guy that brought me my car. Sorry don’t know names
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Apr 21, 2025 -

Wondries Toyota responded

juana5412, thank you for servicing with us and for providing feedback. We are happy you had a friendly service experience. We appreciate your business and value you as a customer.

April 18, 2025

Great Customer Service, great amenities, was able to find space to do work while my car was being serviced. More

by JULIAN.PACHECO825
Recommend Dealer
Yes
Employees Worked With
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Pysher
Report | Print
Apr 21, 2025 -

Wondries Toyota responded

Julian.Pacheco825, thank you for servicing with us We are happy you had a great service experience. We appreciate your business and value you as a customer.

April 18, 2025

No wait. Checked my car carefully. Informed me details about what needs to be done More

by JLEIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Wondries Toyota responded

JLEIJ, thank you for servicing with us. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

April 18, 2025

Was quoted a time frame for services to be finished but lasted more then was estimated More

by Tonyandrade317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kanika Khiev
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Glorioso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emilio Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Li
2.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pysher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Wondries Toyota responded

Tonyandrade317, thank you for servicing with us. We apologize timing was not met and you were inconvenienced. We appreciate your business and value you as a customer.

April 18, 2025

Great customer service Very helpful communication is great Resolve all the questions and issues I had More

by GUARDADO.KARINA
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kanika Khiev
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April 17, 2025

I receive my vehicle unsecured as the front gasket cover was loose bolted and fell off dragging 100 yard from the dealership More

by Samsemry
Recommend Dealer
No
Employees Worked With
Angelo
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Apr 17, 2025 -

Wondries Toyota responded

Hello Samsemry, thank you for servicing with us and for providing feedback. We are sorry to hear there is a concern with your vehicle after service and have tried to reach you by phone. When you have a moment, please call Service Drive Mgr, John Kan to discuss 626-289-8000. We appreciate your business and value you as a customer.

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