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Wondries Toyota - Service Center

Alhambra, CA

4.6
3,383 Reviews

3,383 Reviews of Wondries Toyota - Service Center

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May 01, 2024

Service took too long and car pick up needs employees, I had to go inside for sometió bring my car. More

by ED_NUNEZ
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Wondries Toyota responded

Thank you for Recall servicing with us and providing feedback. We are sorry if timing and process was inconvenient. We appreciate the opportunity for your business and hope to serve you again.

May 01, 2024

Good, efficient service! I was informed about the car repair assessment, pricing and time window. Pleased with the service! More

by LORENEGAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Wondries Toyota responded

Thank you for servicing with us Lorenegault and providing feedback. We are happy to hear you were pleased with service provided. We appreciate your business and value you as a customer.

May 01, 2024

For express service oil change it took 2 hours with appointment . It should take only less than an hours More

by ONGKIBELTRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Kan
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Wondries Toyota responded

Thank you for servicing with us Ongkibeltran and providing feedback. We are sorry if timing was inconvenient. We appreciate your business and value you as a customer.

April 30, 2024

Service is decent. The last service advisor was really nice but some of the sales people can be unprofessional with their personal convos that customers can hear and wh More

by CHRISTINACJOHNSON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Wondries Toyota responded

Thank you for servicing with us and providing feedback ChristinaCJohnson69. I will share your comments with our Management team. Regarding your remote start subscription the Toyota 800 # is the best resource for that information, I am hoping you have been able to make contact with them. We appreciate your business and value you as a customer.

April 30, 2024

Tod Tamaki is an incredible Service manager. Great service and Courtesy. Very knowledgeable and honest and upfront about needed repair work. More

by RYASUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Wondries Toyota responded

Thank you for servicing and providing feedback Ryasui. We are happy to hear you had a positive service experience guided by Todd Tamaki. We appreciate your business and value you as a customer.

April 30, 2024

This dealership is nice and clean. Everyone is very attentive. I only come to this location More

by DEBBIEGO78
Recommend Dealer
Yes
Employees Worked With
Di Wu
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Wondries Toyota responded

Thank you for servicing with us and providing feedback DebbieGo78. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

April 30, 2024

The dealer is clean and friendly. My service advisor was very helpful, honest with what I needed to get done, she was very thorough, friendly and always updated me on my car. i defini More

by KKHIEV12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Wondries Toyota responded

Thank you for servicing and providing feedback KKhiev12. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

April 30, 2024

Always good service and they ask if you have concerns and if they find something wrong they will communicate with you happy the just need to have better prices on the cars and no more marketing adjustments I More

by JORGELACKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Elias Jr
May 01, 2024 -

Wondries Toyota responded

Thank you for servicing with us and providing feedback JorgeLacky. We appreciate your business and value you as a customer.

April 30, 2024

My car was first in morning 7:15 the was others car front my car, and my car was take it at 8:15. That’s no good why do that, why give same appointment at same time More

by Lorenzo Contreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Tamaki
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Wondries Toyota responded

Thank you for servicing and providing feedback Lorenzo Contreras. We apologize if timing was not convenient on your day of service. You are welcome at any time to reach out to Service Drive Mgr, John Kan 626-289-8000 as you may have need. We appreciate your business and value you as a customer.

April 30, 2024

I had some last minute issues with one of my cars, and was able to get into the service department on a Saturday and had the problem fixed. More

by DWONG0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Wondries Toyota responded

DWong0611, we are happy to hear you made it to the dealership safely and we had time in the Service dept to take the vehicle in and remedy the problem then get you back on the road. We appreciate your business and value you as a customer.

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