Wondries Toyota - Service Center

The service center meets the standards set by the company for customers needs. The extended service repair for oil change is worthwhile. for customers needs. The extended service repair for oil change is worthwhile. More

I like the attention and helpfulness and professionalisms of the dealers I’ve come into contact with - Particularly Nelson. of the dealers I’ve come into contact with - Particularly Nelson. More

I am fully satisfied with the painting of that peeled recall. And fixing the headlight. recall. And fixing the headlight. More

My gratitude to Kanika Khiev and her assurances during diagnostic progress & Toyota crew of experts diagnostic progress & Toyota crew of experts More

First line customer service representatives seem to not care enough about the quality of services provided. Either not motivated enough or unhappy. Lack of proactivity. Been servicing three Toyota vehic care enough about the quality of services provided. Either not motivated enough or unhappy. Lack of proactivity. Been servicing three Toyota vehicles with wondries Toyota since 2007. Ever since the move to the new and bigger location, customer service has dipped from my experience. I did confirm there has been change of leadership in recent years. Culture has changed it seems. More

Service manager was excellent! Waiting area was very clean and welcoming. I was able to do work while waiting. Service was quick. Waiting area was very clean and welcoming. I was able to do work while waiting. Service was quick. More

The advisor is friendly and helpful. However, they don't provide me a report of multiple-point inspection. However, they don't provide me a report of multiple-point inspection. More

I been taking my car for 2 decades to the same dealer and never had any issues. I love the service. never had any issues. I love the service. More

I would like this dealer's service to be better staffed. Todd was able to get my car out before closing, but because I was a last minute appointment for a 30k service, communication was unclear as to whethe Todd was able to get my car out before closing, but because I was a last minute appointment for a 30k service, communication was unclear as to whether I had to follow up first to find out when I could get the car. I ended up going up to the counter directly to find out the status of my service. More

Though basics are met, I always think about good costumer service as always going the extra mile. More transparency on findings and options for repair would be great. service as always going the extra mile. More transparency on findings and options for repair would be great. More