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Wondries Toyota - Service Center

Alhambra, CA

4.6
3,267 Reviews

3,267 Reviews of Wondries Toyota - Service Center

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March 14, 2020

Wondries Toyota Service Center‘s customer service is top notch. Greeted me in a friendly manner and sent me off on my way with transportation back to my residence. Pick up and payment was very quick and e More

by carservice
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Tamaki
Mar 16, 2020 -

Wondries Toyota responded

We appreciate the kind words and 5 stars! Thanks for choosing us for your service needs - see you next time!

March 13, 2020

Been a Wondries customer for more than 20 years largely because of the superior customer service. Todd Tamaki and Jon Kan and their teams in Service are the best! More

by A Loyal Customer
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
Mar 16, 2020 -

Wondries Toyota responded

Wow, thank you for the amazing feedback! We greatly appreciate your continued business, Todd and Jon will love your compliments! We look forward to seeing you next time, drive safe!

March 12, 2020

Excellent service writer! Kang, Cheung was very Excellent service writer! Kang, Cheung was very knowledgeable and helpful. I would really recommend him for any promotions available. My experience More

by Pedro Ramirez
Recommend Dealer
Yes
Employees Worked With
434 Kan, Cheung
Mar 12, 2020 -

Wondries Toyota responded

Wow! Thank you so much, Pedro, for your kind words! We will be sure to pass your compliments on to Mr. Cheung! He will be thrilled to hear how well he did. Please, let us know if there is anything more we can do for you!

March 04, 2020

Very disturbing experience, bad communication, absolutely terrible customer service at this department with a particular service rep. Will not again want to deal with this rep! More

by lastewardess
Recommend Dealer
No
Employees Worked With
Nelson Samson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Wondries Toyota responded

We regret to hear that you had a negative experience with one of our team members while you were here for service – your business is very important to us and we hope that you will give us an opportunity to make things right. Please give us a call at 626-289-8000 at your earliest convenience.

February 25, 2020

Excellent service. Thanks for your help.I receibed the Excellent service. Thanks for your help. I receibed the attention I expected. The car service was fast and efficient. I recomend the toyota deal More

by Armaywood
Recommend Dealer
Yes
Employees Worked With
Vanessa van valkember
Feb 26, 2020 -

Wondries Toyota responded

We really appreciate the 5 star rating and the recommendation! Thank you so much for such thoughtful feedback. Timeliness is one of our core strengths and we're thrilled to see that we were able to meet your expectations! We hope we get the opportunity to work with you again in the future!

February 22, 2020

Excellent job.People there are very nice, trying to help Excellent job. People there are very nice, trying to help all the time Very efficiently finished the work. Little surprise for so fast to get my c More

by evasitu
Recommend Dealer
Yes
Employees Worked With
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Wondries Toyota responded

Thank you for this glowing review! We do our best to treat every customer with respect, and so we are glad you had that experience with us! Thanks for choosing us, and we hope that you will come back.

February 18, 2020

Great prompt service. No hassles. Communication was easy. Notified me when the job was completed. Great techs and representatives. Thanks. Would come back again to service the vehicle. More

by Msanti567
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Elias Jr
Feb 19, 2020 -

Wondries Toyota responded

Thank you so much for the recommendation and the fantastic rating! We strive for nothing but the best customer service so it is nice to see when we hit the mark. Please, do not hesitate to reach out should you need anything more from us! We look forward to having the opportunity to work with you again in the future!

February 13, 2020

Good service Easy no stress, finished the work as promised time.. plenty room to sit, drink coffee, took some popcorn, watching TV, Time was going fast, I will be More

by Rod8pau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Wondries Toyota responded

Thank you for the great review, Rod! We're so glad you had such a pleasant experience during your visit, and we thank you again for choosing to work with us. If you need anything else down the road, please don't hesitate to call!

February 07, 2020

Great honest service every time. I only see John Kan for service. He is honest and efficient. I have gone to John over 15 yrs! Highly recommend Wondries for service! More

by Nathansaki
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Wondries Toyota responded

Thank you so much for sharing! It's an honor to be your service center of choice, and we greatly appreciate your loyalty. As always, we are happy to help if you may need anything else!

January 18, 2020

Very nice and clean, everyone was really helpful. John Kan was awesome polite and very professional. I left very happy with your service. You guys are great More

by Fluffy
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Wondries Toyota responded

Thank you for your kind words! We love to hear about great visits, and we are glad that we could meet your expectations for service. If you need anything in the future, please let us know!

Jan 21, 2020 -

Wondries Toyota responded

Thank you for the great review! We are so glad you had a wonderful experience with us - we look forward to serving you again!

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