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Wondries Toyota - Service Center

Alhambra, CA

4.6
3,447 Reviews

3,447 Reviews of Wondries Toyota - Service Center

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December 29, 2021

Service manager Edgar Peña, Excellent friendly customer service, scheduled an appointment and service was done in a timely manner. Covid precautions are highly enforced for the peace of mind of customers More

by Favored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Peña 5 stars
December 28, 2021

the customer service lever excellent, timing is great even was busy day. They explained everything regarding your service More

by Queen.lee08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2021

The employees from management to associate were real people. They were concern about your problem, they documented it and made sure they would address it. Nice work! Keep going More

by Gjklexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz, Ramon Elias Jr
December 13, 2021

Went in for oil change. I made an appointment online and the process was frictionless. Even though it was busy, i got my car back in a reasonable time and Kanika was superb with keeping me updated, as usual More

by Prius_M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Prius_M responded

Thanks Kanika for another painless car service visit. 11/10 experience.

December 12, 2021

Great Expert Sevice! Fast and knowledgeable. Good communication skills by teck experts. I will use this facility again. More

by bh2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2021

Todd is the best service manager I’ve known him for a long time and he is very trustworthy. More

by Kirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
December 08, 2021

Service writer Todd was courteous, knowledgeable and prompt while I had my car there for service. More

by Koji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
December 07, 2021

On point. Serviced the areas that were requested. Done in timely manner. Good work. Professionals More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Di Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz, Ramon Elias Jr
December 01, 2021

Great safe waiting area, cleaned, equipped with social distance environment and with a good Wi-Fi. More

by Sami14888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Jimenez
December 01, 2021

Overall service was very good especially the checkin person. However after I left tire pressure sensor went on & I had to go back. After I explained the issue a technician took my car & checked the is More

by aswatanabe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
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