Wondries Toyota - Service Center
Alhambra, CA
3,439 Reviews of Wondries Toyota - Service Center
I was on time for my 11 am appt and my car was taken in very quickly, but didn’t get out until about 2:30! My veh service was 20,000 miles service and minor, but took forever. very quickly, but didn’t get out until about 2:30! My veh service was 20,000 miles service and minor, but took forever. More
Helpful and courteous. Service can be slow during busy times (can wait up to 45 min. after appointment time to be checked in, and diagnosis can take 5 hours). Been a customer over 30 years and keep going times (can wait up to 45 min. after appointment time to be checked in, and diagnosis can take 5 hours). Been a customer over 30 years and keep going back. Not a bargain place, but reliable and trustworthy. More
Very professional and sweet personality , car was ready when promised, care was taken in car integrity when promised, care was taken in car integrity More
Excellent service department along with great service advisors - been coming here since 1998. Excellent communication with the repair/maintenance advisors - been coming here since 1998. Excellent communication with the repair/maintenance More
The service rep was very friendly and helpful. He took a careful look at my car’s service history. careful look at my car’s service history. More
This is a follow up left a review on them swapping my tires, I followed up with corporate and they said Dealers are independently owned. After speaking to Andrew Doran who was rude and condescending and tires, I followed up with corporate and they said Dealers are independently owned. After speaking to Andrew Doran who was rude and condescending and avoiding my complaint about the tires being swapped out. He focused on my tires having to be replaced in 10K anyways vs tires being swapped out. Once I made my complaint to corporate they referred me back to the dealer, this time I spoke to David Jackson and he was even worst. Ignoring the fact that my tires were swapped, they had rust from old dressing which I don't like dressing on my tires, He said that that measuring the wear & tear on the tires and the fact that due to COVID my car was not driven as much was irrelevant. He stated that the RO is all he needed when Andrew Doran said I needed 4 things. 1. Last pic when it was brought in. 2. RO Reading 3. Wear & Tear Measurement 4. My Mileage David Jackson said I didn't anything but the RO reading. What a fraud this Dealership is, they tell their employees to swap out good tires for worn out ones, they don't value good customers. They treated my like I know nothing because I'm a woman, both these men are Misogynistic. DON'T BRING OUR CAR HERE. They don't value Good Customers. More
Their service is somewhat good. The problem is that last time I went there, 09/11/2021 at 9am for change oil and multi point inspection, they promise to finished at 12NN, that's 3 hours. So I waited patient time I went there, 09/11/2021 at 9am for change oil and multi point inspection, they promise to finished at 12NN, that's 3 hours. So I waited patiently, but when 12nn came, still no car, I followed up to them. I was able to get my car at 12:45 PM. Imagine waiting for more than 3 hours. More