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Wondries Toyota - Service Center

Alhambra, CA

4.6
3,277 Reviews

3,277 Reviews of Wondries Toyota - Service Center

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September 13, 2019

Below average When my car was ready, The cashier never explained to me to hand out the paper work to someone. I was waiting 20 minutes, no one ever bothered asking More

by Majid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
One employee was friendly and one wasn’t
Sep 17, 2019 -

Wondries Toyota responded

Majid, we are disappointed to hear that you did not have a good experience with our service drive. We would love the opportunity to speak with you, please give us a call at 626-289-8000.

September 09, 2019

Service for routine maintenance Service was fine, but the wait for the service writer to come out to my car took more than 10 minutes. As such, I simply decided to go inside and aske More

by Elizabeth Diaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Wondries Toyota responded

Elizabeth, we truly appreciate you taking the time to share your experience with us. Thank you for the feedback and have a great day!

August 31, 2019

Awesome service Have been taking my vehicle to Wondries for the past for years, I don’t have anything negative to say. All the staff members have been terrific. Today More

by guesshou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Wondries Toyota responded

Thank you for the great review! We appreciate you sharing your experience with us and we are so glad to hear it was a positive one. It makes us happy that our staff has always been providing you excellent service. Thanks again and please let us know if there is anything else we can do for you.

August 27, 2019

Easy in and out of Service Reception I took my car in for regular 5K routine checkups. The whole experience at the service area was excellently executed within 10 mins. Love the new Ser More

by Sami14888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Wondries Toyota responded

Wow! You made our day, Sami, and thank you so much for your very kind words. We are thrilled our service team could help you with your checkup, and if you need anything else, we would love to help you once again. It was great to see you and we hope you have a wonderful day!

August 25, 2019

Pure excellence!!!’ By far the best service I’ve ever had!! To go along with a beautiful building! Great all around staff! Everyone well put together. Very professional More

by Duarte26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio the tech , Jose Cruz
Aug 26, 2019 -

Wondries Toyota responded

Thank you for the review! It's great to hear that you were provided with an excellent experience by our service team! We pride ourselves on our knowledgeable and helpful staff members. We value your business and look forward to seeing you on your next visit!

August 19, 2019

Service As always, the service performed on my vehicle was outstanding. Thank you. I will be returning again for regular service on my Toyota and Honda. More

by Carlos Figueira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gaver, Jose Cruz
Aug 20, 2019 -

Wondries Toyota responded

Thank you for your loyalty and for sharing your experience with our service department, Carlos! We are so happy to hear that you received outstanding customer service. We look forward to servicing your Toyota and Honda again in the future!

August 13, 2019

Service maintenance Easy to schedule online, work was completed in a timely manner. Discussed I wanted to replace the worn front seat covers. Service rep put took care of More

by tlbsocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Elias Jr
Aug 15, 2019 -

Wondries Toyota responded

Thank you for the great review! We appreciate you coming in to have your vehicle serviced with us. Our aim is to make everything as painless as possible from scheduling to quotes. We're glad to hear your experience went well for you and we look forward to seeing you for your next service appointment!

August 10, 2019

New Building and same Outstanding Service Finally got the opportunity to take my Toyota Camry to service my A/C and visit the brand new building. Everything was absolutely clean and very spac More

by dyw6942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Wondries Toyota responded

Thank you for taking the time to share your experience with us. We are so happy to hear that you love the new building as much as we do! We have made note of your suggestion for more drink options and will look into getting these added. We really appreciate your loyalty to our service department and look forward to seeing you again in the future. Thanks again and have a great day!

August 04, 2019

Excellent Service Our service advisor Kanika has been so helpful. She gets back to us right away and ensures that all of our concerns are taken care. More

by Trd.pro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Wondries Toyota responded

Thank you for taking the time to tell us how we're doing! It's so great to hear that Kanika could be so helpful and make sure that everything is taken care of for you. We hope to see you again!

August 03, 2019

Warranty work Scheduled warranty work due to auto lock on doors. Felt service didn’t want to or didn’t know how to fix and gave a bogus excuse of door was damaged a More

by Rav4 hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Cruz
Aug 05, 2019 -

Wondries Toyota responded

Thank you for taking the time to leave a review for us. We are disappointed to hear that you did not feel like your service work was taken seriously - we can assure you each customer is treated with the same level of detail and care when coming into our service drive. If you would like to talk more about your experience, please give us a call!

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