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Wondries Toyota - Service Center

Alhambra, CA

4.6
3,764 Reviews

3,764 Reviews of Wondries Toyota - Service Center

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April 11, 2025

Manager service name David is not respectful to me as a customer. He's attitude is very bad, feeling like a boss when in fact he is just an employee, not self-aware and no humility. Not keeping his promise More

by R7PLATINUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Pysher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Wondries Toyota responded

RYPlatinum, thank you for servicing with us and providing feedback. We would appreciate it if you will contact our Guest Relations Manager at 626-289-8000 to discuss your concern. We appreciate your business and value you as a customer.

April 11, 2025

Very friendly staff and very helpful. Answered my questions and were detailed about it it. More

by sandra_andrade30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Elias Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Wondries Toyota responded

sandra_andrade30, thank you for servicing with us and providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

April 11, 2025

I've always felt confident about your service because you did what was needed and not extraneous unnecessary work. I am giving the car to a grandson and will encourage him to come here. More

by KAZIETAN
Recommend Dealer
Yes
Employees Worked With
Todd Tamaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Tamaki
Apr 14, 2025 -

Wondries Toyota responded

Kazietan, thank you for servicing with us and for providing feedback. We are happy to have had the opportunity to serve you and hope to meet and possibly servicing the vehicle for your Grandson. We appreciate your business and value you as a customer.

April 11, 2025

Mathew it's a really good customer service person, he is professional and helpful tks More

by JOSECONTREAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Apr 11, 2025 -

Wondries Toyota responded

JoseContreras, thank you for servicing with us and providing feedback. We are happy that Matthew was so helpful and made the difference during your recent visit. We appreciate your business and value you as a customer.

April 11, 2025

The team was very efficient and organized. Danny was friendly and proressional. I did not initially see where the service pull up crub was when I innitially drove in from the side of the deale More

by MSVEEORTIZ
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 11, 2025 -

Wondries Toyota responded

MSVEEORTIZ, thank you for servicing with us and providing feedback. We are happy you had a pleasant service experience. We appreciate your suggestion, I have shared it with management. We appreciate your business and value you as a customer.

April 11, 2025

Good service, I got there at 5-pm and the cashier was just closing and ask me politely. She asked me to go to one of your service check in guys. The big fat dude at the end was too busy on his phone to More

by INTERGIRITYAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanika Khiev
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fat boy 👎🏼
Apr 14, 2025 -

Wondries Toyota responded

Intergirityair, thank you for servicing with us. We are sorry you very inconvenienced by wait time, but happy that other employees were nearby to assist. We appreciate your business and value you as a customer.

April 10, 2025

Don’t make appointments during times the car won’t be serviced. How does an oil change take 3 hours? More

by Cindy.marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Pysher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Wondries Toyota responded

Cindy, Marquez, thank you for servicing with us. We are sorry you were inconvenienced by timing. We appreciate your business and value you as a customer.

April 10, 2025

i like it ,fast and good service i would come back for my toyota services More

by LOVERS.BRISTLY-0T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pysher
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Was serviced upon arrival on my appointment, no waiting and got explanation on what done to my car. More

by NEWABROOKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Llamas
Apr 11, 2025 -

Wondries Toyota responded

Newabrookie, thank you for servicing with us and for providing feedback. We are happy you had a pleasant service experience. We appreciate your business and value you as a customer.

April 10, 2025

Your quote process is misleading. You send me a text where I approved the work to be done with associated prices and when I picked up the car, it was twice that amount. Also, you now More

by DECLINE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Tamaki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Wondries Toyota responded

Decline3, thank you for servicing with us. We welcome you to contact the Service Drive Mgr, John Kan if you would like to review prices quoted vs final costs. We are are sorry you are inconvenienced by the cost of banking/credit card fees. We value you as a customer.

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