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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,313 Reviews
Call Service Center (816) 600-4000

1,313 Reviews of Wood Nissan Lee's Summit - Service Center

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March 25, 2025

I got good service but I thought it took a long time for a tire rotation and oil change especially since I had an appointment. It took 2 hours. Paul More

by pjbrownsberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Wood Nissan Lee's Summit responded

Paul, we appreciate your feedback and are glad to hear you received good service! We understand that a 2-hour wait for an oil change and tire rotation, especially with an appointment, can be frustrating. Our goal is always to provide efficient service while ensuring every vehicle gets the care it deserves. We’ll review our scheduling to see where we can improve. Thanks for your patience, and we hope to provide a quicker experience next time!

March 24, 2025

Alyssa was fast and efficient. A pleasant person to work with. Vehicle was done in 40 minutes, very little oil spillage this time and tech appears to have at least wipe it off. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Mar 27, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your feedback! We're glad to hear that Alyssa provided fast and efficient service and made your visit a pleasant one. We also appreciate your note about the oil spillage and will continue working to ensure every service is as clean and thorough as possible. If there's anything else we can do to make your experience even better next time, let us know. We appreciate your business!

March 24, 2025

Always thankful to have found a service center that treats women with respect. I appreciate the honesty compassion and professionalism offered at Wood. I have been to other Nissan dealerships and nobod More

by mgalvin19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Wood Nissan Lee's Summit responded

Wow, thank you for your thoughtful review! We’re truly honored to have earned your trust and to provide a service experience where everyone feels respected and valued. Honesty, compassion, and professionalism are what we strive for, and it means the world to hear that we’ve made that impact. We appreciate your loyalty and look forward to continuing to impress you!

March 24, 2025

Very quick service and recommended future maintenance for my car without being pushy. I very much appreciate them. More

by LivelyRach13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Toliver
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Mar 27, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're glad to hear you appreciated our quick service and maintenance recommendations without any pressure. Our goal is always to keep you informed while making your visit as smooth as possible. We truly appreciate your support and look forward to serving you again!

March 24, 2025

I would recommend the service at this dealership, but not buying a car there they screwed up my deal of buying my Nissan frontier 22. The salesman was an xxxxxxx & an edit. More

by bhanrahantigers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Catania
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Wood Nissan Lee's Summit responded

We appreciate your feedback and are truly sorry to hear about your experience with your vehicle purchase. This is not the level of service we strive to provide, and we’d like the opportunity to make things right. Please reach out to our management team at 816-600-4000 so we can better understand what happened and work toward a resolution.

March 24, 2025

Communication was very clear. They were prompt Advisors were pleasant and professional. Waiting room was comfortable. More

by JC61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Mar 27, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're thrilled to hear that our team provided clear communication, prompt service, and a comfortable experience while you waited. We appreciate your support and look forward to serving you again in the future!

March 24, 2025

Excellent professional service , on time and extremely fast. Best service experience ever. Also excellent waiting area More

by ig_hassan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Wood Nissan Lee's Summit responded

Wow! Thank you for the fantastic review! We're thrilled to hear that you had the best service experience ever and that our team delivered fast, professional service right on time. We also appreciate your kind words about our waiting area. We look forward to providing you with another top-notch experience next time!

March 22, 2025

Always great service, would recommend them to anyone Rob has always helped me with our vehicles. More

by hurst84_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words and recommendation! We're thrilled to hear that Rob has taken great care of you and your vehicles. We truly appreciate your loyalty and look forward to serving you again in the future!

March 21, 2025

Came for 1st oil change with my new Kicks, was done quickly, and many more things were looked at. I especially appreciate refill of washer fluid. Nice waiting area. More

by glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Wood Nissan Lee's Summit responded

Thank you for trusting us with your first oil change! We're glad to hear you had a quick and thorough service experience—and that the little details, like refilling your washer fluid, made a difference. We appreciate you choosing us and look forward to seeing you again next time. Safe travels in your new Kicks!

March 20, 2025

Friendly courtesy easy to work with , explains and suggest and attentive. Very helpful and do a good job More

by kccoold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're thrilled to hear that our team was friendly, attentive, and helpful throughout your visit. Providing excellent service and clear communication is always our goal. We appreciate your support and look forward to serving you again!

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