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Rob Smith
Rob Smith at Wood Nissan Lee's Summit

Rob Smith

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9
386 Reviews
4.9

386 Reviews

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386 Reviews of Rob Smith

April 20, 2026

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Employee Rating

Wood Nissan made the car buying experience seamless! Jeff Catania went above and beyond to find the perfect vehicle for us! Definitely recommend letting them help you find your next vehicle! More

by t_hancock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Catania, EJ Laux , Eric Fly

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Apr 24, 2026

Wood Nissan Lee's Summit responded

Thank you for your glowing review! We are thrilled to hear that Jeff went above and beyond to help you find the perfect vehicle. It was a pleasure working with you and we look forward to helping you with your future car needs! #WoodNissan #SeamlessExperience

Apr 24, 2026

Wood Nissan Lee's Summit responded

We are thrilled to hear that you had a seamless car buying experience at Wood Nissan, and that Jeff went above and beyond to find the perfect vehicle for you! Thank you for recommending us to others. We can't wait to help you with your future vehicle needs!

April 01, 2026

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Employee Rating

I’ve used the same dealership for at least 15 years. They are always very friendly and easy to work with. Their service department is always honest and does try to sell a service that is not needed. More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Wood Nissan Lee's Summit responded

Thank you so much for your loyalty to our dealership for the past 15 years! We're thrilled to hear that our team has consistently provided friendly and honest service. We always strive to give our customers the best experience possible. Thank you for choosing us!

Apr 09, 2026

Wood Nissan Lee's Summit responded

Thank you so much for your loyalty to our dealership for over 15 years! We strive to provide friendly and honest service to all our customers. It means a lot to know that you've had a positive experience with our service department. We will continue to work hard to earn your trust and business.

February 17, 2026

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Jack always takes good care of me and my vehicles. He’s responsive and consultative. He is good to answer any questions I have. More

by Tennis girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cobb, Jack Spence

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Feb 19, 2026

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're thrilled to hear that Jack took good care of you and your vehicles. Providing responsive and consultative service is always our top priority. We're here to answer any questions you may have. See you again soon!#CustomerServiceGoals #HappyCustomers

Feb 19, 2026

Wood Nissan Lee's Summit responded

Thank you for such kind words, we pride ourselves on providing top-notch service and being there for our customers. It's our pleasure to answer any questions and go above and beyond to take care of you and your vehicles. See you soon! #customerappreciation #topnotchservice

January 21, 2026

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The best service department around ,Marty great leader ,Jack,Robert and the service team are very professional and helpful More

by darryl.reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Jan 23, 2026

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We are dedicated to providing the best service experience possible, and we are thrilled that Marty, Jack, Robert, and the entire service team exceeded your expectations. We're always here to help!

Jan 23, 2026

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! Our team takes great pride in providing top-notch service and it's wonderful to hear that Marty and the rest of the team have made such a positive impact. We appreciate your support and look forward to seeing you again soon! 🙌👍

January 16, 2026

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Employee Rating

Thank you so much for your excellent service and customer service You guys are the best More

by llurks10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2026

Wood Nissan Lee's Summit responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with our service and customer care. It means a lot to us and we look forward to serving you in the future. Thank you for choosing us!

January 14, 2026

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Employee Rating

Wood Nissan in Lee’s Summit is a great place to do business and well make want to come back. Great service department!! More

by curtthompson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Wood Nissan Lee's Summit responded

Thank you for the glowing review of our dealership, we're so glad to hear that you had a positive experience with our service department. We'd love to have you back anytime! #customerlove #woodnissan #greatservice

January 06, 2026

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Employee Rating

My husband and I go to Wood Nissan exclusively for all maintenance and for any car repairs that arise. They have earned our trust 100% since our first time there for a sudden breakdown. Our SUV was diagn More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2026

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We are thrilled to have earned your trust and loyalty. Our team at Wood Nissan is dedicated to providing top-notch customer service and efficient repairs. We appreciate your business and can't wait to continue providing you with peace of mind for all your car needs, regardless of the make or model. See you soon!

January 02, 2026

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Employee Rating

Been here twice now to service my vehicle and they do a good job accommodating customers, good people too More

by andercab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2026

Wood Nissan Lee's Summit responded

Thank you so much for your kind review! We love being able to provide top-notch customer service to all our clients. We appreciate your trust in us and look forward to servicing your vehicle again in the future!

Jan 03, 2026

Wood Nissan Lee's Summit responded

Thank you for the kind words and for choosing our services. We are glad to hear that we were able to accommodate your needs and provide good customer service. See you next time!

December 27, 2025

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I bought my truck from this dealer. Have always used them for my service. They have always done a wonderful job. More

by Byrdaloft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Spence, Kolten Ferrier, Kanyon Salyer, Nate Sousley, Serik Davidson

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Dec 28, 2025

Wood Nissan Lee's Summit responded

Thank you for choosing us for your truck purchase and maintenance needs! We're so glad to hear that you've had a great experience with us and we look forward to continuing to provide you with excellent service. Thank you for your business!

Dec 28, 2025

Wood Nissan Lee's Summit responded

Thank you for choosing us as your trusted dealership for both purchasing and servicing your truck. We are dedicated to providing excellent customer service and we appreciate your loyalty!

December 15, 2025

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Employee Rating

Rob's work was perfect. Rob & mechanics have always done spectacular work. Their combined effort = perfection. Thank you for providing such a great service center. More

by cjgrube7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Foster

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Dec 17, 2025

Wood Nissan Lee's Summit responded

Thank you for the kind words, we are thrilled to hear that you have had a great experience with our service center. Our team is dedicated to providing top-notch work and we truly appreciate your support. See you again soon! #SatisfiedCustomers #QualityService

Dec 17, 2025

Wood Nissan Lee's Summit responded

Thank YOU for choosing our service center, customer! Our team takes great pride in consistently delivering spectacular work and we're thrilled to know we've exceeded your expectations. Your satisfaction is our top priority and we look forward to serving you again in the future.

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