Wood Nissan Lee's Summit - Service Center
Lee's Summit, MO
420 Reviews of Wood Nissan Lee's Summit - Service Center
Service is inattentive and I didn't feel like I was important. Scheduled appointment online for 115k suggested maintenance. I wasn't clear what all that entailed. It ended up being oil change, tire rot important. Scheduled appointment online for 115k suggested maintenance. I wasn't clear what all that entailed. It ended up being oil change, tire rotation, coolant flush, and spark plug change. It seemed they didn't know I was coming. No pricing listed and it seemed like it was made up on the fly. Took 3 hours but that is what was estimated at arrival. Still felt long. More
I had to go back for a second time to get my issued with my car fixed. I got a scratch on my rim. I was very disappointed of the customer service. my car fixed. I got a scratch on my rim. I was very disappointed of the customer service. More
Excellent service even at the end of a very hectic day. If Jack ever leaves I will follow with him. I have been with this Nissan dealership for 18 years. If Jack ever leaves I will follow with him. I have been with this Nissan dealership for 18 years. More
Jack Spence was very professional, easy to talk to ,took time to listen to my concerns.Was able to recognize the issues based on my description spot on….Great customer service skills … time to listen to my concerns.Was able to recognize the issues based on my description spot on….Great customer service skills … More
Friendly, professional staff and courtesy . Prompt service. Let you know what, how much price is beforehand. Will recommend to family and friends Prompt service. Let you know what, how much price is beforehand. Will recommend to family and friends More