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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,251 Reviews
Call Service Center (816) 600-4000

1,251 Reviews of Wood Nissan Lee's Summit - Service Center

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January 31, 2025

Vey helpful and on time friendly. Keep you inform about your vehicle didn’t wait long More

by Joycebrewer508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're glad to hear that you had a timely and informative experience with our team. Keeping our customers updated and providing friendly service is our priority! We appreciate your support and look forward to assisting you again in the future.

January 31, 2025

They got me in on time and got me out quickly. Clean facility, nice people and fair prices. What else could you expect? More

by jigbuilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your great feedback! We're happy to hear that you had a smooth and efficient experience with us. Providing great service in a clean, friendly environment at fair prices is what we strive for! We appreciate your support and look forward to seeing you again!

January 30, 2025

I have used this dealership for 16 years. They work very hard providing excellent customer service. More

by Davestegmann08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Wood Nissan Lee's Summit responded

Wow, 16 years! Thank you so much for your loyalty and kind words. We're honored to have had the opportunity to serve you over the years, and we're thrilled to hear that our team continues to provide excellent customer service. We look forward to many more years of working with you!

January 30, 2025

Jack in service dept always takes care of me. Goes above and beyond. Very personal. More

by Tjandka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the kind words! We're thrilled to hear that Jack consistently goes above and beyond to take care of you. He truly values building personal connections with our customers. We'll be sure to share your feedback with him—he'll really appreciate it!

January 30, 2025

I've been with this dealership since 2017. They never fail to communicate clearly, perform needed service and make sure I understand everything. Plus everyone is attentive. kind and profession More

by Lbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Feb 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your loyalty since 2017! We’re so glad to hear that our clear communication, quality service, and professional team have consistently met your expectations. Your kind words mean a lot to us, and we look forward to continuing to provide you with the same attentive and excellent service in the years to come!

January 30, 2025

Excellent customer service! Help me in solving my issue! Continue giving an honest customer care! More

by virgie2716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We’re thrilled to hear that our team was able to help solve your issue and provide excellent customer service. Honesty and care are at the heart of what we do, and we’ll continue striving to deliver the best experience for our customers. If there’s anything else we can assist you with, please don’t hesitate to reach out!

January 30, 2025

Fast and efficient but it hasn’t been the same since Bradley is no longer employed there. He was always happy, very customer focused and nice More

by darla.craig622
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I thought her name was Alyce
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Feb 03, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sharing your experience with us! We're glad to hear you found our service fast and efficient. We truly appreciate your loyalty and the kind words about Bradley. He was an integral part of our team, and we understand how much he was appreciated by our customers. While he is no longer with us, we are committed to maintaining the same level of customer-focused service you’ve come to expect. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know!

January 29, 2025

Very Pleasant to work with, fast and knowledgeable. Very honest about services offered and provided. More

by Jds53720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your feedback! We're so glad to hear that your experience was pleasant, fast, and informative. Honesty and excellent service are what we strive for, and it's great to know we hit the mark. Let us know if there's anything else we can do for you!

January 29, 2025

I just came from there today where I received wonderful, efficient service from start, when I was greeted at the door to when my service man came to get me and tell me everything checked out okay and I was More

by Matchellmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Wood Nissan Lee's Summit responded

Thank you for sharing your experience! We're so happy to hear that you received wonderful and efficient service from start to finish. It's great to know that your service advisor continues to treat you with kindness and respect every time you visit. We'll be sure to share your kind words with the team—they’ll appreciate it!

January 29, 2025

Very friendly, fast efficient service! Great job! Jack the service manager was outstanding and the young man who provided the service was very knowledgeable More

by Jack Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're so glad to hear you had a friendly and efficient experience. Jack and our team pride themselves on delivering outstanding service, and we're thrilled they made such a positive impression. We look forward to helping you again!

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