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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,303 Reviews
Call Service Center (816) 600-4000

1,303 Reviews of Wood Nissan Lee's Summit - Service Center

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February 25, 2025

Work was done quickly and finished when promised at promised cost. No complaints for this visit. More

by donrichardsontwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your feedback! We're happy to hear that everything was completed on time and at the promised cost. We appreciate your trust and look forward to serving you again in the future!

February 25, 2025

Extremely friendly customer service, always a great experience. Knowledgeable, honest and helpful staff are available More

by Halie McAlister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We're thrilled to hear that you always have a great experience with our team. Providing friendly, honest, and helpful service is what we strive for, and we truly appreciate your support. We look forward to seeing you again!

Mar 06, 2025 -

Halie McAlister responded

Extremely friendly customer service! Rob was kind and knowledgeable, always willing to answer questions and provide explanations. Would highly recommend this dealership and working with Rob for any future needs!

February 25, 2025

Rob has always made my service needs easy and stress free. He explains the issues and repair options like it was his vehicle. It feels like you are of the utmost importance to him. More

by mcwilliams9902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're so glad to hear that Rob makes your service experience easy and stress-free. He truly cares about our customers, and your feedback means a lot. We look forward to serving you again!

February 25, 2025

I made my appointment online- it was super easy. Checking in on appointment day was fast and efficient, Alyssa was personable and professional. More

by $tarbuxgrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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Feb 27, 2025 -

Wood Nissan Lee's Summit responded

We're so glad to hear that scheduling your appointment online was easy and that your check-in was smooth! Alyssa will be thrilled to know she made your experience a great one. Thank you for your kind words—we appreciate your support!

February 25, 2025

The appointment time was kept and the staff was nice and helpful. Quick oil change More

by Wpollman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your feedback! We're glad to hear that your appointment was on time and that our team provided friendly and helpful service. We appreciate your support and look forward to serving you again!

February 24, 2025

I love the service advisors at Nissan! I know I can depend on them to give me honest feedback for services that is truly needed at the time of the drop off. They keep my vehicle in great s More

by Vthach06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Wood Nissan Lee's Summit responded

We love hearing this! Rob, Jack, and Serik truly take pride in providing honest and reliable service, and we're so glad you can count on them. Keeping your vehicle in great shape is our top priority—and a little humor along the way never hurts! Thank you for your support!

February 24, 2025

We took our 2021 Altima for oil change and tire rotation. The service was excellent, Alyssa made sure they reset the oil reminder, and went over everything they checked. More

by barnettdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa
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Feb 26, 2025 -

Wood Nissan Lee's Summit responded

Thank you for bringing in your Altima! We're glad to hear you had an excellent service experience and that Alyssa took great care in ensuring everything was checked and reset properly. We appreciate your trust and look forward to serving you again!

February 24, 2025

Nissan does a wonderful job. Gets your car done in a timely manner. They have always taking good care of my car. More

by Kelliemckeehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're glad to hear that our team has consistently taken great care of your car and provided timely service. We appreciate your trust and look forward to serving you again!

February 23, 2025

Super polite customer service, snacks and large waiting area were very much appreciated. Great communication. More

by marlasvo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're glad you enjoyed our customer service, snacks, and comfortable waiting area. Clear communication is a priority for us, and we appreciate your feedback. We look forward to serving you again!

February 22, 2025

Service agent understood my service needs and completed all necessary services I requested. Very impressed with customer service and vehicle service! More

by KilroyWasHere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're thrilled to hear that our service team met your needs and provided a great experience. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future!

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