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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,258 Reviews
Call Service Center (816) 600-4000

1,258 Reviews of Wood Nissan Lee's Summit - Service Center

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January 21, 2025

Rob is the best, very professional, great character. ,Very informative. Love coming here. Thanx you More

by Mwilliamschevys10mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Wood Nissan Lee's Summit responded

Rob is great, I'm happy to here he takes great care of you! Thank you for the kind review we greatly appreciate it!

January 21, 2025

In and out in no time. Very professional and friendly staff. I highly recommend them. More

by Diana Elkishawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Wood Nissan Lee's Summit responded

We strive to be the best team and have our customers in and out quickly! Thank you for the feedback we greatly appreciate it!

January 20, 2025

Rob Smith has always been courteous and professional and today was no exception. Wood Nissan truly puts their customer first. More

by debcowdery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Wood Nissan Lee's Summit responded

Rob is the best, I'm happy to hear he took great care of you! Thank you for the kind review we greatly appreciate it!

January 20, 2025

Fast and efficient service! Nice nd clean waiting area. Staff, Kolten was friendly and professional. 😊 More

by Scarlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Wood Nissan Lee's Summit responded

I'm happy to hear my team took good care of you! Thank you for the feedback we greatly appreciate it!

January 19, 2025

Got my car back after a diagnostic being done and the dash was still taken apart. More

by Jlgant926411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Jan 21, 2025 -

Wood Nissan Lee's Summit responded

Thank you for bringing this to our attention. We sincerely apologize for the condition in which your vehicle was returned to you after the diagnostic service. This is not the level of service we strive to provide, and we deeply regret any inconvenience caused. We would appreciate the opportunity to make this right. Please reach out to us at 816-600-4000 so we can address the issue promptly. Your satisfaction is important to us, and we are committed to ensuring your experience is a positive one moving forward.

January 18, 2025

Great dealership to take your car when it needs worked on. The work was done in less time than I was told it would take.I highly recommend Wood Nissan Lee's Summit. More

by HN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Wood Nissan Lee's Summit responded

I'm happy to hear you were in and out quickly! Thank you for the feedback we greatly appreciate it!

January 18, 2025

Quick and easy. Polite and friendly along with professional. Good customer service. Warm and comfortable. More

by Vashon Wolverine 81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the kind review we greatly appreciate it!

January 18, 2025

Good communication, knowledgeable, respectful. I trust them to keep my family vehicle's running safe and dependable. More

by edmartin1631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the feedback we greatly appreciate it!

January 17, 2025

I was in service and I couldn't have been more happier with the service I received from Jack Spence More

by Believe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Wood Nissan Lee's Summit responded

Jack is the best! Thank you for the kind review we greatly appreciate it!

January 17, 2025

Very courteous and professional staff. Jack Spence (I think that's his last name was very helpful as always. More

by ksnoland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Wood Nissan Lee's Summit responded

Jack is the best! Thank you for the kind review we greatly appreciate it!

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