Wood Nissan Lee's Summit - Service Center

The work took six weeks. Which I understand is not in their control, but no one ever answers the phone in the service department I would literally have to drive up there Which I understand is not in their control, but no one ever answers the phone in the service department I would literally have to drive up there and find someone there would be no one in the service of department Once the car is repaired, it was done right But the lack of communication was ridiculous. I had to get a rental. And they could never tell me a date when the car was going to be fixed at one point they told me it would be another three weeks and then called me the next day and told me it was done That’s the only time they ever called me every other time I had to call up there or drive up there to talk to somebody terrible terrible customer service More

Love the people. Everyone there is great But seems like they done have enough help. Have to book an oil change a month in advance and just hope u need it at that t Everyone there is great But seems like they done have enough help. Have to book an oil change a month in advance and just hope u need it at that time Wait times for services are hours long … it didn’t use to be this way. I bought my car here. And never took it any other place for service until about a year ago. I do still when I can I trust the people here wish I could send them some more help so I wound t have to go elsewhere More

In and out in no time. Very professional and friendly staff. I highly recommend them. Very professional and friendly staff. I highly recommend them. More

Rob is the best, very professional, great character. ,Very informative. Love coming here. Thanx you ,Very informative. Love coming here. Thanx you More

Very friendly staff. Helpful and explains what needs to be done. Comfortable waiting area. Had to get a loaner and it was very clean. Helpful and explains what needs to be done. Comfortable waiting area. Had to get a loaner and it was very clean. More

Fast and efficient service! Nice nd clean waiting area. Staff, Kolten was friendly and professional. 😊 Nice nd clean waiting area. Staff, Kolten was friendly and professional. 😊 More

Rob Smith has always been courteous and professional and today was no exception. Wood Nissan truly puts their customer first. today was no exception. Wood Nissan truly puts their customer first. More

Got my car back after a diagnostic being done and the dash was still taken apart. dash was still taken apart. More

Good communication, knowledgeable, respectful. I trust them to keep my family vehicle's running safe and dependable. I trust them to keep my family vehicle's running safe and dependable. More

Great dealership to take your car when it needs worked on. The work was done in less time than I was told it would take.I highly recommend Wood Nissan Lee's Summit. on. The work was done in less time than I was told it would take.I highly recommend Wood Nissan Lee's Summit. More