Wood Nissan Lee's Summit - Service Center

Hilton was friendly and efficient for my service. Steve (who may be a salesman). Even went out of his way to help with a technology question. Steve (who may be a salesman). Even went out of his way to help with a technology question. More

I really don't feel comfortable rating this dealership as a whole. Because I feel like I been in a twilight zone since September 2023, three visits in a little over a year for the very same issue is a proble a whole. Because I feel like I been in a twilight zone since September 2023, three visits in a little over a year for the very same issue is a problem. However, I have to say I had a more pleasant experience this time vs last time. Rob was very kind and helpful. I was ready to give up on this dealership based on the experience I had in Aug 2024 with another advisor for this very same issue. I am really hoping we are finally past this same repair. I myself do not want to deal with this same issue ever again. The jury is still out on if I will return to this dealership again besides if this issue occurs again. I can say Rob was very helpful!!! Thanks Rob! More

I called ahead and got a quote for what it would be to fix my car, when I got there I told him what I needed them to fix ,they told me it had to be look at by a technician. I was waiting for 2 hours just fix my car, when I got there I told him what I needed them to fix ,they told me it had to be look at by a technician. I was waiting for 2 hours just for him to tell me exactly what I told them was wrong with it. The cost to fix it was double what the quote was and then had to pay them nearly $200 for nothing. I am very disappointed with what happed and will not come here again. More

Fast effienvcent and Rob is very curious and helpful waiting area is great.i always get my car maintenance there. waiting area is great.i always get my car maintenance there. More

I am never disappointed when I take my car to Woods. They are very courteous and helpful. I trust that they are truthful and fair. They are very courteous and helpful. I trust that they are truthful and fair. More

Always experience great, fast service here. Everyone is very kind, helpful, and willing to go above and beyond to help. Everyone is very kind, helpful, and willing to go above and beyond to help. More

Wood Nissan is a good and dependable dealership. I'm happy with the service they offer. I'm happy with the service they offer. More

Rather than a yes/no recommendation, I’m currently at “maybe.” Previous interactions were positive. The latest was less satisfactory. “maybe.” Previous interactions were positive. The latest was less satisfactory. More

Great customer service. Very helpful, and they were quick! I will be returning this location. Very helpful, and they were quick! I will be returning this location. More

Kolten is very helpful and professional in his manner and willingness to help resolve issues with warranty companies. willingness to help resolve issues with warranty companies. More