Wood Nissan Lee's Summit - Service Center

Great service and reliable information. Provides great explanation of service and didn't try and upsale unnecessary services. Thanks for always being upfront. Provides great explanation of service and didn't try and upsale unnecessary services. Thanks for always being upfront. More

I waited over 2. 5 hours for a regular maintenance job. Need better snacks and coffee for your guests. 5 hours for a regular maintenance job. Need better snacks and coffee for your guests. More

Excellent service and completed in minimum time. Rob the technician was very helpful and informative. Rob the technician was very helpful and informative. More

Wood Nissan LS service department was Fast service and had great customer service. Rob is wonderful at his job. had great customer service. Rob is wonderful at his job. More

Very friendly and fast service. They keep you informed of where they are in the process. They keep you informed of where they are in the process. More

Always very courteous and work with you on getting things taken care of. The techs work efficiently to get you in and out as quickly as possible. taken care of. The techs work efficiently to get you in and out as quickly as possible. More

Horrible experience. Called on Monday about a dead battery that was under warranty. Was told to bring it in on Friday and I didn’t need an appt. 2:45 later I was told it Called on Monday about a dead battery that was under warranty. Was told to bring it in on Friday and I didn’t need an appt. 2:45 later I was told it finally took a charged (only failed 4 times) so the battery didn’t need replacing. When they brought it out for me to take, they hadn’t reset a waning light that was triggered. Had to wait another 10 minutes for them to clear the code. Also got a quote for a new taillight which was $187. The same exact part from Nissan’s website is $117. When I asked about the difference was told Nissan is like Walmart and they want you to buy online. Lastly, they now have a service fee for using a credit card. When I asked about it, I was told by the manager that all dealerships are doing it now. I told him the Honda dealer I just had our CR-V at didn’t charge one; the Jeep dealer where I get my Wagoneer doesn’t charge one; the Acura dealer where we get our MDX serviced doesn’t charge one. Bottom line, very bad experience and POOR attitude by the service manager. More

Everyone is friendly and kind. Clean environment. Nobody is pushy nor in your face, thankfully! Clean environment. Nobody is pushy nor in your face, thankfully! More

Friendly, knowledgeable, helpful, pleasant. Wood Nissan will always get my business. This was only my second visit but every visit has been excellent. Wood Nissan will always get my business. This was only my second visit but every visit has been excellent. More

The staff Robert were very easy to work with and everything was neat and clean everything was neat and clean More