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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.7
478 Reviews
Call Service Center (816) 600-4000

478 Reviews of Wood Nissan Lee's Summit - Service Center

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June 17, 2022

Always making every effort to make things right and if delays or problems are encountered they are on it. More

by Otis.rick59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
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Jun 28, 2022 -

Wood Nissan Lee's Summit responded

Thank you for the feedback and your continued business!

Helpful
June 17, 2022

Took 1hr and 1/2 to do oil change When I had an appointment. But facilities is nice!! More

by Tsonthepc2@gmail.com
Recommend Dealer
Yes
Employees Worked With
Don’t no there names
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Jun 28, 2022 -

Wood Nissan Lee's Summit responded

Sorry to hear of your longer-than-usual wait time! We are actively hiring new technicians to make these repairs and maintenance appointments more timely. Thank you for your patience and taking the time to leave us this constructive feedback!

Helpful
June 13, 2022

Best dealership! Everyone goes out of their way to make me feel like I count! My service guy, Nathan Sousley, even stopped to help me figure out how to open the hatch More

by Donna_m_mckenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Sousley
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Jun 28, 2022 -

Wood Nissan Lee's Summit responded

Thanks, Donna! We really appreciate your feedback and the compliments to Nathan and our team!

Helpful
June 13, 2022

Service was prompt and efficient. The person that handled my check in (Bradley) and the person that checked us out were very personable. More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley, Adam
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Jun 28, 2022 -

Wood Nissan Lee's Summit responded

Thanks, Mary! We value your feedback and continued business!

Helpful
June 09, 2022

The staff at this dealership has always been exceptional and accommodating as in customer service skills. More

by Peggygemini7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
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Jun 28, 2022 -

Wood Nissan Lee's Summit responded

Thanks for the kind review, Peggy! We are so happy to hear you have enjoyed your intereactions with Jack and our team!

Helpful
April 25, 2022

I have 2013 Nissan Altima with 105,000 miles. Ive had all my service on my car performed at this location. Today at 0730 I got my oil changed with pure synthetic and my car washed. They charge 40. More

by Donnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
Helpful
April 23, 2022

Steve is an awesome salesman. He is very helpful with the right recommendation. Jack in the service and repair is very explanatory. He made my appointment fast and pleasing. I ove More

by Brenda Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jul 07, 2022 -

Wood Nissan Lee's Summit responded

Thanks Brenda! We are so pleased to hear you enjoyed your buying experience wih Steve and our team. We value your compliments about our customer service as well. Thank you for taking the time to share your experience with other memebers of the online community who may be considering Wood Nissan for their next purchase!

Helpful
April 14, 2022

I left the service department feeling cared for once again. Issues were attended immediately either with immediate resolution or with a plan of action 👍 More

by Fulinghitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Spence
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Helpful
April 13, 2022

They are wonderful and so helpful. They have great people that are very helpful. I would not take my car anywhere else. More

by Mdono816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
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Jun 28, 2022 -

Wood Nissan Lee's Summit responded

We can't thank you enough for your loyalty to Jack and our team, Mdono816! Thanks for your feedback!

Helpful
April 12, 2022

Very friendly and helpful. Got my car finished fairly quickly. Told me what I needed to get attended to on my next visit More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Helpful
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