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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,259 Reviews

1,259 Reviews of Wood Nissan Lee's Summit - Service Center

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October 21, 2024

Everything was fine. Truck was serviced. Time was reasonable. Truck runs well. People were nice More

by mubuck
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the kind review!

October 21, 2024

It seems they do not have qualified technicians. They start with something they say it will fix your car problem, then, after charging you arm and leg, they say Oh there is another problem. When you More

by Jude
Recommend Dealer
No
Employees Worked With
Rob Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Wood Nissan Lee's Summit responded

Thank you for sharing your experience with us. We’re truly sorry to hear that you didn’t have a positive visit. Our goal is to provide clear communication and quality service, so it’s disappointing to learn that we fell short in your case. We’d appreciate the opportunity to address your concerns directly. Please reach out to us at 816-600-4000 so we can better understand what happened and work toward a resolution. Your feedback is important, and we want to ensure we improve moving forward.

October 19, 2024

The service department (Nate) was very friendly and knowledgeable! Excellent customer service! I will continue coming here for my service! More

by damonboyd22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Wood Nissan Lee's Summit responded

Happy to hear Nate took good care of you! Thank you for the feedback it's greatly appreciated!

October 19, 2024

Quick service and Nate was great. He took time with me, made sure I understood everything. More

by catcarter1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Wood Nissan Lee's Summit responded

Happy to hear Nate took the time to make sure everything with your vehicle was addressed! Thank you for the feedback we appreciate it!

October 19, 2024

Always fast and professional, thanks to the whole staff of Wood Nissan in Lee’s Summit. More

by TI0674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the feedback we greatly appreciate it!

October 18, 2024

The service department is great. The reps there are easy to work with and helpful More

by bmase26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the feedback we greatly appreciate it!

October 17, 2024

They did a good job telling me what needed to be done with my car More

by hopehoehns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best and knowledgeable team! Thank you for the feedback!

October 17, 2024

The service technician was very thorough as well as the dealership member who assisted with the check in and out is my vehicle. More

by coley0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team we can be for our customers! Thank you for the kind review!

October 17, 2024

Wood Nissan service department is very friendly and keeps you updated on the progress of your vehicle. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best for our customers! Thank you for the review!

October 16, 2024

Staff was great. Not too long of a wait to check out my issue. Kept me updated More

by daegogolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team we can be! Thank you for the feedback it's greatly appreciated!

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