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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,258 Reviews
Call Service Center (816) 600-4000

1,258 Reviews of Wood Nissan Lee's Summit - Service Center

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October 09, 2024

I get my rogue serviced here. They good work, make good recommendations. Jack is very knowledgeable about what service my car needs. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Wood Nissan Lee's Summit responded

Jack is a favorite around here! Thank you for the kind review!

October 09, 2024

I have always had excellent service at Wood Nissan, I have been coming here since 2018! More

by Dottie.Hancock40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Wood Nissan Lee's Summit responded

So happy to hear you always have amazing service when you're here, we strive to be the best team we can be! Thank you for the feedback it's greatly appreciated!

October 08, 2024

Jack is the best! !! Thank you for getting my car done quickly. Great service provided More

by rudesamantha62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Wood Nissan Lee's Summit responded

Jack is great! Thank you for the kind review!

October 08, 2024

Great people in both sales and service. They make it very easy to buy here. More

by citytrooper2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team we can be! Thank you for the feedback we greatly appreciate it!

October 08, 2024

Appointment was easy to schedule. Getting in to garage was uneventful. Estimate was an hour and it was exactly an hour. Pleasant personal. More

by Sgood5919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Wood Nissan Lee's Summit responded

Glad to hear we got you in and out quickly! Thank you for the 5 star review!

October 08, 2024

The service at Nissan Wood in Lee's Summit, MO is phenomenal. I've been taking my 2013 Sentra here for service since purchasing it in 2013. Thank you! More

by Tulips849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Wood Nissan Lee's Summit responded

We love that you continue to come back to us!! Thank you for the feedback we greatly appreciate it!

October 08, 2024

They are very rude especially the service manager jack has screamed at me several times and disrespected me next to people they do not deserve being in business More

by adirmovashov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JT Luginbill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Spence
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Wood Nissan Lee's Summit responded

Thank you for reaching out to us. I’m truly sorry to hear about your recent experience with our advisor. This is not the level of service we strive to provide, and I appreciate you bringing this to our attention. Please know that we take these matters seriously. I would like to gather more details so we can address this situation appropriately and ensure it doesn’t happen again. If you’re comfortable, please give us a call at 816-600-4000. Your feedback is invaluable in helping us improve our service. Thank you for your understanding, and I hope to resolve this matter to your satisfaction.

October 08, 2024

The service is quick, the waiting room is clean, everyone is is friendly an helpful. More

by Nonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Wood Nissan Lee's Summit responded

We strive to do our best and take care of our customers! Thank you for the kind review we appreciate it!

October 07, 2024

Robert and Serik both help me tremendously in selecting the right tire for my car and both were extremely friendly in the process. I will recommend Wood Nissan to all of my friends and family and continue More

by juniorsanchez43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team we can be! So happy to hear Serik and Rob took good care of you! Thank you for the feedback we appreciate it!

October 06, 2024

Very nice people, but I’d suggest letting people know if you are supposed to come inside instead of wait by your car like we’ve always done More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
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Oct 12, 2024 -

Wood Nissan Lee's Summit responded

I apologize about that mishap, we want to be the best team for our customers so your feedback help us be better and we will definitely fix that! Thank you for the review we appreciate it.

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