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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,309 Reviews

1,309 Reviews of Wood Nissan Lee's Summit - Service Center

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May 19, 2025

The service that I received was , they greeted me , was sincere, told me what exactly they were going to do , performed the work they said they would do . Service was done in less time than they said . I w More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a smooth and positive experience with our service team. From the warm greeting to getting the job done faster than expected—we love to hear it! We’ll be sure to pass along your feedback to the team. We look forward to keeping that level of service going strong at your next visit!

May 23, 2025 -

Michael responded

I will always bring my wife’s car to this place they are fast , friendly and efficient

May 18, 2025

They have helped me out with warranty issues on my new car, but when I needed to use a dummy tire for 40 minutes tops it was a no. I had to pay $170 to tow my car to another location because they couldn't More

by tinamarie8706
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Kellum
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Wood Nissan Lee's Summit responded

Thanks for taking the time to leave us a review. We're glad we were able to assist with your warranty concerns, but we're genuinely sorry to hear about your recent experience with the tire situation. We understand how frustrating it must have been, especially when you're just trying to get back on the road. Your feedback is important, and we'll be using it to take a closer look at how we can better support customers in time-sensitive situations like yours. We do hope you'll give us another chance in the future to provide a smoother experience.

May 17, 2025

Alyssa was friendly and helpful. Was able to get my oil changed and pointed out repairs needed. More

by Hicks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Toliver
May 21, 2025 -

Wood Nissan Lee's Summit responded

Thanks for the great feedback! We're glad Alyssa took good care of you — she's a rockstar when it comes to keeping things running smoothly (just like your engine after that oil change 😄). Thanks for trusting us with your vehicle, and we’re here whenever you’re ready to tackle those repairs!

May 17, 2025

Courteous, clean waiting area. Got my recall part ordered and should be in later this week! More

by Rcpickard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the great review! We’re glad you felt welcomed and comfortable while you were here — that clean waiting area is no accident! 😊 We’ll keep an eye out for your part to arrive this week and will be ready to get you taken care of as soon as it does. Appreciate you choosing us for your recall service!

May 16, 2025

Service and Staff Are EXCELLENT. Definitely Recommend This Dealership for Your Next Vehicle and or Service More

by jhandley1679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
May 19, 2025 -

Wood Nissan Lee's Summit responded

Wow—thank you for the glowing review! We're thrilled to hear you had an excellent experience with both our service and staff. Recommendations like yours mean the world to us, and we’re honored to have earned your trust. We’ll be here with the same great service whenever you or your vehicle need us again. See you next time!

May 15, 2025

All the service was completed quickly and correctly. Everyone was so kind and very helpful More

by pcastleberry2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa T
May 19, 2025 -

Wood Nissan Lee's Summit responded

That’s exactly what we love to hear—quick, correct, and kind! Thanks so much for the great review. We’re glad our team made your experience smooth and helpful from start to finish. Looking forward to your next visit!

May 15, 2025

Oil change for 8 o’clock in the morning and the whole thing took about 25 minutes. I was in and out about 30 minutes sooner than the actual appointment was scheduled for. More

by naaman.sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Wood Nissan Lee's Summit responded

Now that’s what we call service with a sense of urgency! 💪 We’re thrilled we could get you in, out, and on with your day ahead of schedule. Thanks for the awesome review—we’ll be ready for you next time, stopwatch in hand!

May 15, 2025

Jack Spence always takes great care of all my service needs. Explains things well and very kind. More

by Kelwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Wood Nissan Lee's Summit responded

We love hearing this—Jack is truly one of the best! We're so glad he’s been consistently kind, clear, and committed to taking great care of your service needs. We'll be sure to pass along your kind words—he’ll really appreciate it. Thanks for being part of the Wood Nissan family!

May 15, 2025

I appreciate the free coupon for a synthetic oil change as well as filter change. They are nice here More

by emmaschrunk42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Wood Nissan Lee's Summit responded

We’re so glad you took advantage of the coupon—nothing beats free, right? 😄 Thanks for the kind words! We’re happy to hear you had a great experience and felt the good vibes from our team. Come see us anytime!

May 14, 2025

I’ve been having my car for eight years and they have been taking care of my car for eight years. I love this dealership so glad I was able to pay off my car just a beautiful experience with the service More

by Miltonmarlena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Wood Nissan Lee's Summit responded

Wow—eight years together and still going strong! 🎉 We’re honored to have been part of your car’s journey from day one, and even more excited to hear you’ve officially paid it off—what a huge milestone! Thank you for trusting both our service and sales teams all these years. We truly appreciate your loyalty and look forward to many more miles with you!

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