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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,289 Reviews
Call Service Center (816) 600-4000

1,289 Reviews of Wood Nissan Lee's Summit - Service Center

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September 30, 2024

Jack always does an excellent job in getting whatever is wrong with my vehicle taken care of. He is to be commended for a job well done. More

by helensblanton41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Wood Nissan Lee's Summit responded

Jack is one of the best! Thank you for the feedback we greatly appreciate it!

September 29, 2024

The service I received was amazing and the staff were very friendly and helpful. This type of service I have received is the same every visit. Thank you to the staff! More

by brackera90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the kind review! We strive to be the best team we can be!

September 28, 2024

Excellent customer service. Thank you for taking the time to make sure my visit was professional and quick . More

by Itzmeshelly52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the feedback we greatly appreciate it!

September 27, 2024

Quickly evaluated the damage and gave a quote for repairs. Job well done. Very happy with service. More

by blaser123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Wood Nissan Lee's Summit responded

Happy to hear we were fast and got you in and out! Thank you for the feedback it's greatly appreciated!

September 27, 2024

Friendly, efficient, found it was a muffler problem, not theirs to fix. Gave me info for a reputable muffler business. Could not ask for more efficiency and helpfulness. More

by JJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Wood Nissan Lee's Summit responded

So glad we were able to figure out your issues and get it addressed for you! Thank you for the kind review!

September 27, 2024

Very thorough and transparent with what is going on with your vehicle. Would definitely recommend. More

by tifini1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the 5 star review!

September 27, 2024

This dealership is always incredibly kind, direct, and fast. I've never had a ride encounter. More

by michelleselby26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Wood Nissan Lee's Summit responded

We love to hear that we as a team are doing great! Thank you for the feedback we appreciate it!

September 27, 2024

the recent charge for [oil chang and filter ] that I received on [sep 27 2024 ]. I was charged $80, whereas I usually pay $65 for the same service. i do not no what the reason for this price increase More

by Mahmoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Wood Nissan Lee's Summit responded

I want to apologize for the recent changes in our pricing. We understand that changes like this can be frustrating and may come as a surprise. Please know that this decision was not made lightly. We strive to offer the best quality and service, and these adjustments help us continue to do so. We truly value your loyalty and support, and we’re committed to ensuring that you have a positive experience with us. If you have any questions or concerns, please don’t hesitate to reach out at (816)-600-4000. We appreciate your understanding and look forward to continuing to serve you.

September 27, 2024

Continued to use Nissan service since 2018. Good job and friendly staff. Very efficient operation. More

by dkarr1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Wood Nissan Lee's Summit responded

Thank you for the 5 star review!

September 27, 2024

Everyone is always so friendly when I come there and they’re so helpful thank you Rob for all your help this time around with my Nissan. More

by Lkemp1287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Wood Nissan Lee's Summit responded

Rob is one of the best! Thank you for the review.

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