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Wood Nissan Lee's Summit - Service Center

Lee's Summit, MO

4.8
1,311 Reviews
Call Service Center (816) 600-4000

1,311 Reviews of Wood Nissan Lee's Summit - Service Center

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April 23, 2025

The staff listened to my description of the issues and fixed them. They were helpful and friendly. And the rattling is gone. More

by Pua1aloalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Wood Nissan Lee's Summit responded

Thank you for the great feedback! We’re so happy to hear our team listened, took care of the issues, and — best of all — sent that rattling noise packing! 😄 We really appreciate you trusting us with your vehicle and we're always here if you need anything else. Thanks again for choosing us!

April 22, 2025

The service personnel were friendly and professional and completed my recent oil change within 30 minutes of my arrival. More

by jeffm9165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Sanchez
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Apr 24, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the great review! We’re thrilled to hear our team hit the sweet spot—friendly, professional, and quick with that oil change (we like to think of it as pit-crew energy, minus the racing suits). We appreciate you choosing us and look forward to keeping your ride running smooth on your next visit!

April 22, 2025

Prompt and very friendly and courteous. Honest and welcoming. They want your/my business. Work was timely completed. Went over estimates and invoice. Highly recommend everyone More

by richardbrus24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Toliver
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Apr 24, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that you felt welcomed and well taken care of—our goal is always to be upfront, respectful, and efficient. It means the world to us that you'd recommend us to others. We truly appreciate your business and look forward to seeing you next time!

April 22, 2025

Rob is always so very professional and nice. He is always very helpful and the job is always great. More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We couldn’t agree more—Rob is a total rockstar when it comes to professionalism and top-notch service. We're lucky to have him, and even luckier to have awesome customers like you! We appreciate your trust and look forward to helping you again soon.

April 22, 2025

Very professional and knowledgeable staff in service dept. Kolten Ferrier and Rob Smith were exceptional. Kolten spent a great deal of time with me explaining all the features of my newly purchas More

by Nancy Sartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We're thrilled to hear that Kolten and Rob made such a great impression. Kolten is a rock star when it comes to walking through all the bells and whistles—glad he could help you get to know your Rogue SL inside and out! We'll be sure to pass along your compliments. If you ever have more questions or need anything down the road, you know where to find us. Enjoy every mile in your new ride!

April 22, 2025

Serik in Service is friendly and honest. I am a committed customer of your Service Department because I trust him and I know my car gets taken cared of. See you next time. Thanks. More

by Sjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Wood Nissan Lee's Summit responded

Wow—thank you for the kind words! We couldn’t agree more—Serik is a rockstar. We're thrilled to hear he’s earned your trust and that you feel confident every time you bring your vehicle in. That kind of loyalty means the world to us. We’ll make sure Serik sees your message—it’ll make his day! Looking forward to seeing you (and your car) next time. Until then, drive safe and take care!

April 22, 2025

For me it's the service department, specifically Serik. That guy goes above and beyond every time I'm there. Whether it is warranty related or general service. Guy is an absolute Rockstar. Sales experi More

by Mark C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 22, 2025

Everyone at the dealership is friendly and helpful. Everything was done in a timely manner. More

by czechnotcheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Toliver
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Apr 23, 2025 -

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! We’re all about making things easy, efficient, and welcoming, so it’s great to hear that came through. Don’t hesitate to reach out if there’s anything else we can help with — we’re always here for you!

April 21, 2025

I was running late to my appointment to have my oil changed and I thought because of this that I might have to reschedule. This was not the case! I got to keep my appointment and the service was done q More

by lemaxwell94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Wood Nissan Lee's Summit responded

We love a happy ending — even when it starts with running late! 😄 Thanks so much for sharing your experience. We totally understand how hectic Good Friday can be, and we’re glad we could still get you taken care of without missing a beat. Serik’s a rockstar (don’t tell him we said that — his head might not fit through the service bay door 😉), and we’re lucky to have him. Come back anytime — we’ll keep the good vibes and great service ready for you!

April 20, 2025

I always have quick and friendly service when I visit. I know I can count on getting my vehicle serviced within a few days anytime that I call. More

by klynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolten Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kanyon Salyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sousley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Wood Nissan Lee's Summit responded

Thanks for the awesome feedback! We're all about making things easy, quick, and welcoming every time you visit. It’s great to know you can count on us when your vehicle needs attention. We appreciate your trust and look forward to seeing you next time!

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