22 Reviews of Woodbury Nissan - Service Center
I just got my car back from being serviced when I realized I was over charged. I had someone call in inquire about a price for the same service. They were quotes much cheaper. Roughly $70. I was misg realized I was over charged. I had someone call in inquire about a price for the same service. They were quotes much cheaper. Roughly $70. I was misguided into getting a "special package" of rotation/balance/alignment for a discounted deal. I didn't even need alignment yet wasn't told you can get all of those services separate. They billed me for more hours than they could have possibly worked. The hours exceeded the time the car was in the shop. When called to confront these issues. Was scolded by the manager of service. While I was on the phone my check engine light appeared. My car is still under warranty. Not sure why I "need" all of these services. Seriously OVERCharged! Double check before you say yes to any service!! More
I bought a 'certified' 2003 350z from these clowns. That is if certified means that they hide a huge windshield rock chip under the price tag, and a rear tire with an irrepairable leak, along with a bunch o is if certified means that they hide a huge windshield rock chip under the price tag, and a rear tire with an irrepairable leak, along with a bunch of other little things. Anyways, the price and negotiations worked out pretty fairly, but the service department and management is TERRIBLE. The sales and management team was anything but friendly and helpful. The whole time I was there I was wondering if buying a car from these xxxxxxxx was a good idea. But it was a good deal, so I did it. :) While my car was in their care, they parked it out front in the CUSTOMER LOT next to a highway where a customer BACKED INTO IT. Although he paid for the damages, his insurance company wouldn't pay for the majority of the rental car Woodbury rented me in the meantime. 2 days before the car was done being repaired, Woodbury somehow called enterprise and removed themself from the invoice, so there was no liable party to bill. So yeah guess whose credit card ended up being charged the $600. They then refuse to reimburse me after having initially repeatedly telling me they were so sorry and would cover anything his insurance did not. I even talked to the General Manager of the dealership who informed me that "He wouldn't be General Manager if he gave everyone who bought a car there $600." And basically hung up on me. So if you are looking for yet another Nissan dealership that will lie and do whatever they can to get you to buy, and fights you every step of the way when it comes to customer satisfaction, go to Woodbury Nissan. More