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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
551 Reviews

551 Reviews of Woodfield Lexus - Service Center

Sort by
April 05, 2018

15,000 mile check. As usual, everything was great. When you walk in for service, everyone is always friendly, on time, and very pleasant to deal with. Tonya as usual did a great job. Very easy to work More

by tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Apr 05, 2018 -

Woodfield Lexus responded

Thanks for sharing the friendly experience!!!

April 05, 2018

Oil change My visit at the dealership was very professional and very quick. I am always taken care of with smile and respect. Basically Mandeep is the best. More

by Andy80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Apr 05, 2018 -

Woodfield Lexus responded

Thanks for sharing your thoughts on your visit, Andy!

April 04, 2018

Great Service Mandeep handled my check-in and kept me up to date on the appropriate service necessary. Since it would have been a long wait to finish the service, h More

by Lee Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
Apr 05, 2018 -

Woodfield Lexus responded

Thanks for your thoughts on your visit, Lee!

March 30, 2018

Service department The service department was excellent starting with Helen who handled my visit and Chris who serviced my car. I couldn’t have had a better experience. More

by BRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen
Apr 02, 2018 -

Woodfield Lexus responded

Glad to hear, Bruce! Thanks for sharing!

March 30, 2018

GX 470 service review Service personal are always very good. Job performance is very good. No hassle with getting a loaner car. The cost though is a little steep. More

by GX470 Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Apr 02, 2018 -

Woodfield Lexus responded

We do our best to be competitive! Happy to hear all else went well. Thanks for sharing!

March 28, 2018

Service review I had to take my car in on Saturday morning without an Appointment because of a tire that was losing air pressure. I was greeted promptly, and the pro More

by Gdchap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Schmerler, Mandeep Mangat
Mar 29, 2018 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing!

March 19, 2018

Really great! Service time was exactly what our rep Helen said it would be. As we waited we enjoyed a cup of coffee and a muffin. Helen spent a little time with me More

by Cblydon6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen
Mar 20, 2018 -

Woodfield Lexus responded

We are pleased your visit went so well. Thanks for sharing!!!

March 07, 2018

Excellent, very happy and satisfied. I am always satisfied with my experience with this dealership. I am always coming back 😊😊 working with Tonya is always pleasant experience. I have a More

by Julie52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
March 03, 2018

GREAT SERVICE & STAFF EVERYONE ENCOUNTERED/DEALT WITH IS PROFESSIONAL, FRIENDLY & HELPFUL(as always). I FEEL I COULDN'T HAVE BEEN TREATED BETTER! They really care about More

by SHIRLEY S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen (porter/greeter/service); JoAnn(reception/etc), Mandeep Mangat
March 03, 2018

First time to this dealership Very professional staff and nice waiting area. I was surprised by the detailed full service email I got afterwards spelling out everything they checke More

by Dena
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
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