Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Woodfield Lexus

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.9
1,510 Reviews
At Woodfield Lexus, our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Woodfield Lexus is a "Elite Of Lexus" Dealership
Contact Dealership
View Awards

350 E Golf Road

Schaumburg, IL

60173

Directions

By Type

Showing 583 service reviews

May 01, 2026

Excellent customer service. . Easy to schedule service for maintenance. Nice servicing department. Clean and comfortable waiting area. More

by Datarkiran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Palicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2026 -

Woodfield Lexus responded

Thank you for your kind words! We’re glad to hear that scheduling your maintenance was easy and that our service department made a positive impression. We truly appreciate your support and look forward to helping you again in the future!

May 01, 2026

Staff very helpful. Provides prompt service. Facility is clean .Victor Maristela is reliable and gives us the best customer service. More

by maxinemarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Maristela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2026 -

Woodfield Lexus responded

Thank you for your wonderful feedback! We’re glad to hear you found our team helpful and our service prompt, and that you appreciated our clean facility. We truly appreciate your support and look forward to serving you again!

April 20, 2026

It's been a pleasant experience getting my free service done for Lexus at this dealership. It's a pleasant environment along with pleasant service. More

by varsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Report | Print
Apr 20, 2026 -

Woodfield Lexus responded

We are thrilled to have you! Thanks for sharing. Your support is appreciated.

April 16, 2026

Great service. . great staff..great facilities..through the years I have come to realize that I get the service I expect by requesting the same service writer every More

by Karl.key
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2026 -

Woodfield Lexus responded

Thank you for your kind words and for your continued trust over the years. It means a lot to know you feel confident that our recommendations are made with your best interest in mind. We truly appreciate your loyalty and look forward to continuing to provide you with the service you expect.

April 04, 2026

Everyone at the dealership is so friendly and professional. The staff provides detailed explanations of the services and if I have to get a loaner, they even make sure I know where to locate ever More

by jessicawhaley29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2026 -

Woodfield Lexus responded

Thank you so much for your kind words! We're glad to hear that you had a positive experience with our team.We truly appreciate your feedback and look forward to assisting you again in the future!

March 23, 2026

Always a good experience. Quality service, knowledgeable, professional, and courteous. Comfortable waiting area and appreciate the coffee and water too. More

by eaubinsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2026 -

Woodfield Lexus responded

Thank you for your continued trust and kind words! We’re thrilled to hear you consistently have a great experience with our team. We truly appreciate your support and look forward to seeing you again!

March 18, 2026

I WAS TOLD EXACTLY WHAT WAS SCHEDULED AND HOW LONG IT WAS GOING TO TAKE. THE LOANER PROCESS WAS EASY, More

by JKEKLS460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Heyza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2026 -

Woodfield Lexus responded

Thank you for your feedback! We're glad to hear that everything was clearly communicated and completed as expected. We appreciate you taking the time to share your experience with us and look forward to working with you again in the future!

March 07, 2026

We had normal maintenance done recently. Tammie our advisor, walked us through the process and best options. The car was complete in a timely manner, and we were on our way. More

by rwmacella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2026 -

Woodfield Lexus responded

Thank you for sharing your experience! It's great to know the service was completed in a timely manner and got you back on the road quickly. We truly appreciate your feedback and look forward to assisting you again in the future!

February 25, 2026

Excellent service at Woodfield Lexus! I completed my 38,725 miles maintenance smoothly. Professional staff, timely updates, quality workmanship, and great customer care. Truly satisfied w More

by shashikant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD PALICKA
Report | Print
Feb 26, 2026 -

Woodfield Lexus responded

Thank you so much for your kind words and for choosing Woodfield Lexus! We’re thrilled to hear that you had a smooth experience. Providing exceptional customer care is always our top priority. We truly appreciate your trust and look forward to serving you again in the future.

February 02, 2026

I had problem with free Lexus tow service, and had to pay for towing. Service recommended bringing the issue up with corporate for a refund of towing, which they did. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2026 -

Woodfield Lexus responded

Glad we could help! Thanks for sharing and for the 5 stars. Your support is truly appreciated!

1
2
...
59