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Woodfield Lexus - Service Center

Schaumburg, IL

4.9
551 Reviews

551 Reviews of Woodfield Lexus - Service Center

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January 08, 2018

50,000 mile service I was helped immediately and my vehicle was serviced in less than an hour. No issues. Thanks for all you do for me and my wife. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Thermen
Jan 09, 2018 -

Woodfield Lexus responded

Thanks for sharing, Larry!

January 03, 2018

Recall service They had my car a long time, but excuses were understandable. Nice work though, and very friendly. I did get a loaner and there was no charge. More

by carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garson Bulege
Jan 05, 2018 -

Woodfield Lexus responded

Thanks for servicing with us and sharing your experience, Carol!

January 01, 2018

New tires Worked with Gerson Buleje, Service Consultant. Could not have asked for better service. He was most helpful with everything I needed tires and all! More

by Judy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerson Buleje
Jan 02, 2018 -

Woodfield Lexus responded

We are pleased your service went so well, Judy. Thanks for sharing!

December 23, 2017

Great service! Service was fast. All Lexus associates were polite and professional. Car was returned clean and ready to go with a detailed explanation of the service More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giacomo Spinnato
Dec 27, 2017 -

Woodfield Lexus responded

Thanks for sharing your experience, Bruce!

December 21, 2017

Excellent service As always, professional greeters, service writets and all staff. I love Tonya with her great personality and how she goes beyond what Is required o More

by Shirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
December 21, 2017

Excellent Customer Care Starting with several calls from your representative, it Was a smooth process until the recalled air bag repair was done on my car. Service safety Ch More

by Woodrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandeep Mangat
December 16, 2017

Every Aspect is Service at the Dealer is Excellent We switched to Woodfield Lexus after being customers of very large Lexus dealer in the Northwest suburbs for 20 years. Woodfield Lexus is like a brea More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yasmine LoBue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Resnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Thermen, Mandeep Mangat
Dec 19, 2017 -

Woodfield Lexus responded

We are pleased to have you a part of the Woodfield Lexus family, Deborah!

December 15, 2017

Outstanding Service department great friendly and efficient only criticism would be more comfortable seating in waiting area and maybe a soda option but otherwise More

by Noname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Plutz
Dec 19, 2017 -

Woodfield Lexus responded

Thanks for the input and for sharing your thoughts on our service department!

December 08, 2017

Professional, kind, and efficient Everyone was professional and pleasant when I had to bring my RX350 in last week for a loss of pressure in one of my tires. They quickly put it up and More

by Mistybraintree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Palicka
Dec 11, 2017 -

Woodfield Lexus responded

Thanks for servicing with us and sharing your experience!

December 07, 2017

Always go over and beyond The best dealership ever and would recommend to anyone. Great service in each department, same team members and always make you feel welcome and as fa More

by Michelle123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Vale, Tonya Plutz, Dave Thermen
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