Woodfield Lexus - Service Center

Service associate very friendly Your price is very high , otherwise service associate and facilities are very good and your loaner cars are good and new one expect the price everythi Your price is very high , otherwise service associate and facilities are very good and your loaner cars are good and new one expect the price everything is five star More

Woodfield Lexus World Class Customer Service Department Woodfield Lexus is a world-class service organization that knows how to 'wow' their customers by providing a consistently outstanding customer exp Woodfield Lexus is a world-class service organization that knows how to 'wow' their customers by providing a consistently outstanding customer experience in all departments. I have been using Woodfield Lexus service department since 2005. Woodfield Lexus service management team is outstanding. Woodfield Lexus service technicians are factory trained who can guarantee that your Lexus will serviced beyond your expectation level. Woodfield Lexus uses factory parts and no third party technicians to service your Lexus. You can be rest assured once you leave Woodfield Lexus service department your Lexus will perform on the road without the concern of being stranded. I want to thank all of the hard working employees at Woodfield Lexus for taking care of my Lexus since 2005. Best regards, Walter Chmura More

Needed service ASAP Recently my work schedule has been crazy and I had no time to get my car serviced when I knew it needed it. When I realized it was not getting better Recently my work schedule has been crazy and I had no time to get my car serviced when I knew it needed it. When I realized it was not getting better I called and got in on a Friday morning, having to work all weekend. Sean was extremely accommodating and got my car fixed and ready on Saturday. Due to my work schedule I told him I might be able to pick up on Saturday. That was not even a issue for him. I loved the 2015 SUV, but my heart is with my 2004 RX until it can't do it anymore. My only suggestion for this dealership is wash the inside windows and upgrade the complimentary snacks for the time of day. Muffins and sweet rolls all day is not appealing. More

Great friendly service always! Service was excellent and always is. Everyone is so helpful. Cashier very friendly and helpful and the price was better than I expected to pay. Service was excellent and always is. Everyone is so helpful. Cashier very friendly and helpful and the price was better than I expected to pay. More

Very sastified Service was fast friendly and efficient.Always happy with the total experience.I prefer to have all of my service done at this dealership.Tonya very h Service was fast friendly and efficient.Always happy with the total experience.I prefer to have all of my service done at this dealership.Tonya very helpful that day. More

A Customer-Focused Dealership Woodfield Lexus focuses on the experience of their customers. All of the team members ensure their customer's satisfaction and positive experience. Th Woodfield Lexus focuses on the experience of their customers. All of the team members ensure their customer's satisfaction and positive experience. This dealership has my continued loyalty. More

Free Oil Change We were in for the free oil change for a Certified Lexus LS 460 we purchased last Spring and a couple of minor issues. During the servicing it was no We were in for the free oil change for a Certified Lexus LS 460 we purchased last Spring and a couple of minor issues. During the servicing it was noted that original battery was very weak so we elected to have it replace. In addition, we updated the GPS system which frankly rather priceize. (sp). The driver's side front window which would only come down half way was fixed under warranty as it should have been. Overall, all personnel were friendly, helpful and performed their jobs at a very high standard. I can not think of one thing that could have been done better. One thing that really impressed us was that both Derek and Mandeep gave us their cards and stress the point if we had any questions to feel free to call them. PS Merlin, our salesman, followed up to be sure that the window fix was covered under warranty. An overall excellent experience. Gary and Judy Fish (Fish 501) More

60,000 mile service I have confidence that the work needed to be done will be professionally and if I experience any problems afterward, I will be treated fairly and prom I have confidence that the work needed to be done will be professionally and if I experience any problems afterward, I will be treated fairly and promptly. More

Trust I am always confident when I take my car in for service at this dealership. They are reliable and are ready to address any concerns you may have I am always confident when I take my car in for service at this dealership. They are reliable and are ready to address any concerns you may have. They will inform you of the time it will take to complete the service required and if necessary will provide a loaner. More