Woodfield Nissan

Horrible People My experience at Woodfield Nissan was horrible. I purchased a 2014 Nissan Maxima and was lied to every step of the way. I was never told the purchase My experience at Woodfield Nissan was horrible. I purchased a 2014 Nissan Maxima and was lied to every step of the way. I was never told the purchase price of the vehicle. I came in at 11am and did not leave until 8pm. I was told I would receive several incentives that would help with my negative equity on my trade in however, they only up charged the vehicle I purchased (2014 Maxima) to almost $37,000. Then charged me $4,300 for a service contract that I was never informed about. I was not given the VPP discount which would discount the price to invoice price. I reviewed my paperwork the morning after the purchase and went in to discuss the issues and no one was available to speak to me. My service contract still has not been cancelled or submitted after I was told by 2 different people they would handle it. As a result of the additional $4,300 my car note is $60 higher and this can not be adjusted. The error was noticed the next day and they were not willing to rewrite the loan. The issue regarding the VPP discount was never resolved and the finance manager Erica informed my fiancé that "it is none of the customer's business how much invoice is for a vehicle". Wow! How is that possible when the discount is through his employer and says the car will be purchased at invoice price? Erica was rude and disrespectful to my fiancé. He left the dealership and came back in for another question 5minutes later and she was standing there talking about him! I cannot not believe she is a manger and represents Nissan. My next problem is that I received an email inviting me to participate in the sales survey however, I never received the survey (such a coincidence). I believe I was somehow removed from the emailing list. I will certainly have to figure out how to send feedback on this business. There were many lies told by Gary the finance rep and one week later we were informed he was no longer employed there for whatever reasons. We have been told repeatedly that there is nothing no one can do. I believe the dealership could further investigated the things I was told. I filed a complaint with consumer affairs. This has not solved anything and they have decided not to further pursue the issue because they said it is up to the dealership to respond. I'm am highly disappointed and I will never purchase another Nissan due to this experience! More

Leased a rogue Ray was a great efficient salesman! Keith was the GM & gave us a Great experience and no haggle price!! I will definitely be back for future purchases Ray was a great efficient salesman! Keith was the GM & gave us a Great experience and no haggle price!! I will definitely be back for future purchases or leases! More

Leased vehicle Great staff, friendly and got us in and out quick! Was able to match the price we were looking for without questions asked. Would recommend to frien Great staff, friendly and got us in and out quick! Was able to match the price we were looking for without questions asked. Would recommend to friends and family. More

EXCELLENT EXPERIENCE I bought my vehicle at another dealer and had a problem with the lift gate being stuck on some material. The rear light was on so it was draining the I bought my vehicle at another dealer and had a problem with the lift gate being stuck on some material. The rear light was on so it was draining the battery when the car was off. Chris Chiefari the Service Consultant was very professional. He also kept me posted on the time frame he outlined. The lift gate was repaired quickly and I was able to make it to work on time. To top it off there was no charge! I wish I had bought my vehicle at this dealership. In fact any chance in the future when there is something that needs to be done and is not in my package with the other dealer I will be back. Of course after the package is up with the other dealer I will be back. More

Purchase of 2014 Nissan Altima It was a pleasure to have John Palazzolo as my sales person. He was such a down to earth person, who was easy to talk to and do business with. You a It was a pleasure to have John Palazzolo as my sales person. He was such a down to earth person, who was easy to talk to and do business with. You always hear about nasty stories involving car dealers, but that won't happen if you work with an honest individual like John P. I am recommending my family and friends to see John if they are interested in a Nissan. More

I had an excellent experience at Woodfield Nissan I highly recommend Woodfield Nissan! My salesman, Peter Vasilos was knowledgable and professional. Thank you for the best car buying experience I hav I highly recommend Woodfield Nissan! My salesman, Peter Vasilos was knowledgable and professional. Thank you for the best car buying experience I have ever had! More

Mayurkumar shah I bought a 2014 Nissan Rouge on August 09 2014. After all the paper work was done I was told that they have only one Key for the car and Their Manager I bought a 2014 Nissan Rouge on August 09 2014. After all the paper work was done I was told that they have only one Key for the car and Their Manager took the second key and will return it back to you on Monday. So I waited All Day Monday and Tuesday but did not see 2nd key so I called nissan wood field and asked them about my 2nd key and THEY SAID " WE LOST YOUR 2ND KEY AND WE ARE NOT GIVING IT TO YOU. YOU CAN DO WHAT EVER YOU WANT TO DO" and hung up on me.so I called couple of more time but I was getting very negative answers from the Sales people. I am going to complain in the company but would like to tell everyone not purchase vehicle from them. More

Excellent service. Professional, knowledgable, salesman. My experience at Woodfield Nissan was excellent from start to finish. My salesman, Phil Panzarella, listened to my situation and need with kindness an My experience at Woodfield Nissan was excellent from start to finish. My salesman, Phil Panzarella, listened to my situation and need with kindness and professionalism. He was very knowledgeable and was able to find the exact right car that fit my budget and lifestyle! I love my 2014 Versa! I highly recommend Woodfield Nissan! More

Comfortable Expierence and very honest salesman!!!! Highly recommend Woodfield Nissan I purchased 2 cars here and parents have purchase 2 over the years with all experiences smooth as can be.Thanks Phil Highly recommend Woodfield Nissan I purchased 2 cars here and parents have purchase 2 over the years with all experiences smooth as can be.Thanks Phil Panzarella for working out a good deal and working in an extended warranty. My 20009 infinity was better than advertised and Phil was honest with pros and cons of car and financial options. Couple times I have been there since for service and car wash experiences have been smoother than I could ever expect. More

Great deal, painless process We got an incredible deal on our 2014 Altima. Our salesman, Phil Panzarella, didn't waste any time trying to sell us something we didn't need. He was We got an incredible deal on our 2014 Altima. Our salesman, Phil Panzarella, didn't waste any time trying to sell us something we didn't need. He was spot on with his recommendation and we love the car. Phil was professional and kind, and we received equally pleasant service from the finance department. Thanks Phil and thank you Woodfield Nissan! More