
Woodfield Nissan
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I came here with my parents because they were buying me my first car. The workers were very friendly and helped us exceptionally. Other dealerships that I have visited were not as helpful and not a place I my first car. The workers were very friendly and helped us exceptionally. Other dealerships that I have visited were not as helpful and not a place I felt comfortable being in. I am always feeling rushed by workers at different places but here was completely opposite. I did end up purchasing my car at Nissan and my family will be coming here in the future. More
Woodfield Nissan has the worst service bar none I have ever had the displeasure of dealing with. Bought a certified pre owned Murano in November, with the promise of fixing some chips in the paint, said t ever had the displeasure of dealing with. Bought a certified pre owned Murano in November, with the promise of fixing some chips in the paint, said they would call. About 3 weeks go by so I pull out the paper work and low and behold the agreement is void after 30 days. So I call them and finally get an appointment scheduled. Take the car in on a Friday. They ask if there are any other issues, I tell them something isn’t right about the drivers door. They take the car about 1hr later they come out and tell me something is broken inside the door and they will have to order parts and that their is a recall on the TPMS ( really thought the car was certified?) So they decide to fix the recall and not do the touch up until the part for the door comes in. Fine I can accept that. A week passes and I call them ask for a status, guy say he will check and call me right back – nothing. Another week pass’s, I call again same run around guy thinks the part is back ordered and will call me right back – nothing. Another week passes. I call them again, can’t find the status of the parts because computer isn’t working will call me back- nothing. During this time I notice the front drivers side tire is loosing air. Call them for status of other parts and to inform them of the tire issue – you guessed it we’ll call you back and no call back. So I’ve had about enough of these guys so I take car over to another Nissan dealer to look at the tire – they tell me the TPMS is faulty and needs to be replaced. But it gets better I bought an extended Nissan warranty, the dealer I go to can find no trace of said warranty in the Nissan system. So he waves the diag fee and tells me that I will have to get Woodfield to fix the issue unless I want to shell out over $270 + labor. So I call them again to find out status of parts etc. Once again no ones knows anything and will call me Tuesday geee its Tuesday and guess what no one has called. This is the 3rd vehicle I have purchased from Woodfield Nissan and it will most definitely be the last. The incompetence of their service department is unsurpassed. More
Bill was an exceptional sales man. I appreciated all of his time and effort that he spent with me. As well most of all I appreciated how much he listened to what is was that I wanted. Thank you, Angel his time and effort that he spent with me. As well most of all I appreciated how much he listened to what is was that I wanted. Thank you, Angel More
Kevin serviced my new car with a full car treatment. He was very helpful and even had my insurance send over a copy of my insurance so that I could get to work. They had a loaner car ready when I got ther was very helpful and even had my insurance send over a copy of my insurance so that I could get to work. They had a loaner car ready when I got there and even made me a cup of coffee. Also he got my part ordered quickly and called me as soon as it got in. Bill was my salesman and he mad sure to be there that morning so that I could meet Kevin and to make sure that everything was good to go with no problems. This is the type of service that makes me stay with Nissan! More
Anthony Miceli has been more than fair with us over the years. We trust him and follow him where ever he works. We have leased 7 cars from him over the years. years. We trust him and follow him where ever he works. We have leased 7 cars from him over the years. More
I Trade in my 2009 Murano for a 2012 Altima on 10/18/2011. On 11/1/2011 I found out that Woodfield Nissan Never send the Payoff Check for my 2009 Murano and I was being charge my monthly payment o 10/18/2011. On 11/1/2011 I found out that Woodfield Nissan Never send the Payoff Check for my 2009 Murano and I was being charge my monthly payment on the Murano, which I no longer owned. They said I had to cancel the auto debit PYT but the sales man told me they were going to send the payoff check and will be automatically cancelled. This caused my account to go negative and I had to go talk to the Sales Manager Anthony F Miceli at Woodfield Nissan to get this resolved. I no longer trust Woodfield Nissan and will think twice before doing business with them again. I will share this experience with my friends and family and would NOT recommend this dealership. More
Ali was a pleasure to work with -- no hassle - no presure, but very helpful. He knew everything about the car we were considering and was able to answer all our questions about the entire purchase pr presure, but very helpful. He knew everything about the car we were considering and was able to answer all our questions about the entire purchase process. He continued to follow-up as promised without ever questioning or hurrying our decision making process and, as a result, made us feel very comfortable. We don't like presure sales tactics and would have gone elsewhere as soon as we felt uncomfortable -- but Ali was patient with us and hung in there until we struck a deal both of us could live with. More
I visited Woodfield Nissan to look at the new vehicles they have to offer. I have purchased two other vehicles from this dealership in past years and have had great experiences so far. The sales consult they have to offer. I have purchased two other vehicles from this dealership in past years and have had great experiences so far. The sales consultant gave me and my wife a tour of the vehicles and we fell in love with the Nissan Quest. We received great service and drove home with our new vehicle that same day. More
Im not going to go into a huge review of what happened Im not going to go into a huge review of what happened here as it would be page after page after page. This is simply the worst dealership I have eve Im not going to go into a huge review of what happened here as it would be page after page after page. This is simply the worst dealership I have ever worked with. So bad as to where I almost had to call the police to get the keys back to the car I wanted to trade in. STAY AWAY FROM THIS DEALERSHIP BUYERS!!!! More