Woodfield Nissan

Talked to Lori, she assured me vehicle I wanted was available for advertised price. Told her I was victim of a supposed misprint from them before, she assured me the Armada I wanted was available at th available for advertised price. Told her I was victim of a supposed misprint from them before, she assured me the Armada I wanted was available at the discount listed in the ad several times. I talked to her for about 20 minutes, repeatedly asking about the truck, even giving her their stock number from their website. We had to arrange for someone to watch my youngest daughter, then drove 30 minutes to their dealership the next day. When we got there Lori assigned us a salesman, he hemmed and hawed, then qouted us a price that was $6,000 higher than the price Lori had confirmed the day before. When she finally came to talk to us, first she said we misunderstood her, when I pointed out that I had specifically asked about the vehicle in question, she then stated she was mis-informed about the sales promotion in the ad. When I asked her which vehicle was for sale at the discount in the ad, she named a vehicle that they didn't have in stock any longer. Her "Rock-Bottom" can't go any lower price, was higher than prices I've gotten from other dealers in the area. Monday I am calling the Ill state attorney general's office, Nissan customer relations, and the BBB. Stay away from this dealership. More

We put an offer on a car off of Ebay and it was accepted. Then my husband and I drove 3 hrs to go pick up the vehicle. When we arrived at the dealership they showed us "our" car. It was a different vehicle ( Then my husband and I drove 3 hrs to go pick up the vehicle. When we arrived at the dealership they showed us "our" car. It was a different vehicle (4 yrs older, different color, and 45000 miles more than the posted vehicle) and they kept telling us it was the one online. We told them it wasn't it and finally they checked the posting on Ebay. They said there must have been a misunderstanding or communication problem. The photos must have been accidently switched. The whole posting was correct on that vehicle except for the price. They said sorry but they had sold the car in the posting the day before. We then decided to look around the lot for something else. We found another vehicle, they told us the price and we counter-offered. They turned us down and told us there was no "wiggle room" on the price. We decided to leave and not buy anything from them. They had no compassion for our situation and they didn't want to help us. We wasted 6 hrs driving down there with our 2 yr old daughter. They are running a scam and beware before you waste your time going there. You will end up leaving frustrated and pissed off. More

This dealership does not honor it's service department's work. I purchased a vehicle from this dealer based on their service department thorough inspection of the vehicle. Two weeks after the purchase the v work. I purchased a vehicle from this dealer based on their service department thorough inspection of the vehicle. Two weeks after the purchase the vehicle was found to have major mechanical problems, including the engine and transmission. My extended warranty company determined all issues to be pre-existing that should have been uncovered during the inspection. I purchased the warranty for my own peace of mind, but not from Woodfield Nissan. So I had Woodfield perform a thorough inspection which they hesitated to do at first, but after the sales person realized that I would not purchase the vehicle without it, he then lied and said they did the inspection. However I asked for it in writing and then he said they had just did a once over visual and had nothing in writing. I therefore refused to purchase the vehicle. Still the sales guy kept calling me and finally agreed to do the inspection and put it in writing. They also suggested to me at the time of purchase that I should purchase their extended warranty because theirs covers all pre-existing conditions. Which makes me wonder if they knew the vehicle had problems all along. I know for a fact that no insurance/warranty company will cover pre-existing cost. Isn't this the debate in Washington right now. As of date this dealer has given me the run around and will not stand behind their work or even care about customer satisfaction. I find it odd that I haven't even received a call to fill out a customer experience survey. I guess they only contact those who they know will give them a good rating. More

I purchased a new car from Woodfiled Nissan and had a terrific experience. Mr. Miceli was friendly, outgoing, and I was able to get a new car at the price and payments I could afford. I didn't feel any p terrific experience. Mr. Miceli was friendly, outgoing, and I was able to get a new car at the price and payments I could afford. I didn't feel any pressure to buy. The process went very smoothly and I checked all the paper work before signing. I have recommended this dealership to many people and plan to purchase another car for my daughter there in the next few months. More

Great Dealer!! I purchased a frontier,and leased a rogue all in one day..Great service, expecially from Anthony Micelli. Chuck was great!! Good experience, friendly atmosphere,great deal....i would recomend all in one day..Great service, expecially from Anthony Micelli. Chuck was great!! Good experience, friendly atmosphere,great deal....i would recomend this dealer to everyone,just go and sit with Anthony Micelli he will take care of you with respect and consideration... More

woodfield nissan was the best! I came in sunday morning and in a few hours i had a brand new black 2011 nisan sentra. everything weht smooth, the sales men were super nice, and very helpful. I love woodfie and in a few hours i had a brand new black 2011 nisan sentra. everything weht smooth, the sales men were super nice, and very helpful. I love woodfield nissan and i will come here in the future to do all my car buying. More

I was at four dealers before I made my purchase from Woodfield Nissan. My experience there was wonderful. Tony and Giovanni were great. My deal was done quickly with no difficulties. I got the car I wan Woodfield Nissan. My experience there was wonderful. Tony and Giovanni were great. My deal was done quickly with no difficulties. I got the car I wanted at the payment I wanted. It was a pleasure to deal with Woodfield Nissan. They were so much better to do business with then the prior dealerships I was at. More

I was referred to Woodfield Nissan by a friend. I didn't even take a look at dealerrater.com prior to going to this dealership. My expereience was great as Mr. Anthony Micelli (General Sales Manager) consu even take a look at dealerrater.com prior to going to this dealership. My expereience was great as Mr. Anthony Micelli (General Sales Manager) consulted with me regarding the right car that fits within my budget and worked with me very diligently to give me the best deal possible. It actually took the anxiety away from buying a new car. Even though there are many negative comments regarding this dealership from the past, in my opinion it has changed for the better. Mr. Micelli is making sure of that. I would highly recommend Woodfield Nissan. To add some humor to this story...I actually ran into my snow blower in my garage five days after I purchased my new Nissan Altima which caused an eight inch scratch on my right fender. Even though it was my fault Mr. Micelli was very understanding and made arrangements right away for the service department to fix the scratch at a fair price so my car looks new again. Give Woodfield Nissan a try. You will be pleasantly surprised. More

Woodfield Nissan cares little about providing good prices, good service, or making customers happy. They often have preyed upon my wife, who knows little about cars. They will replace parts that the prices, good service, or making customers happy. They often have preyed upon my wife, who knows little about cars. They will replace parts that they have not proved to be problematic. Their parts prices are 60-80% higher than other places. I have questioned the service department on their parts pricing, and they pass the buck - saying its the parts department that sets prices. However, you can't really negotiate with the parts department when you are having service done. Their labor times and prices are typical of dealerships, however. Bottom line: save your self significant money and go somewhere else. More

Woodfield Nissan is a great dealership. They provided a cordial car-buying experience to me. They were very easy to work with and very knowledgable. They delivered what was promised and made deal write-up cordial car-buying experience to me. They were very easy to work with and very knowledgable. They delivered what was promised and made deal write-up very quick and easy. I would highly recommend this dealership to others. More