Woodhouse Buick GMC of Omaha

Worth the stop I stopped into visit with Justin and discuss my upcoming decision on buying or leasing. A young lady by the name of Ellen said let's talk about the p I stopped into visit with Justin and discuss my upcoming decision on buying or leasing. A young lady by the name of Ellen said let's talk about the pros and cons. About 30 minutes later she told my truck would be there in a couple of days. What a salesperson. More

Woodhouse Review Satisfied, Anthony was very helpful and knowledgeable. We like the car but felt could have given us a bigger break on the net purchase cost. Never s Satisfied, Anthony was very helpful and knowledgeable. We like the car but felt could have given us a bigger break on the net purchase cost. Never saw the details of offer for trade in and rebates until final settlement. More

Friendly and fast They were able to locate the truck I wanted at the price I wanted. I got too dollar for my trade and installed my accessories all in three days. They were able to locate the truck I wanted at the price I wanted. I got too dollar for my trade and installed my accessories all in three days. More

Calming and negotiable I've been going to this dealership before Woodhouse bought it my first vehicle purchase was in 2008 my last vehicle purchase was December 2017 my next I've been going to this dealership before Woodhouse bought it my first vehicle purchase was in 2008 my last vehicle purchase was December 2017 my next one will be purchased when the 2019 models come out this fall it's been a great dealership everything indoors very clean very nice very respectful and not pushy More

Excellent!! I can always trust Woodhouse to get the job done and get my car back to me in a timely manner. Glad to work with them. I can always trust Woodhouse to get the job done and get my car back to me in a timely manner. Glad to work with them. More

Quallity service Quality service and attention to my problem. A fix it letter was shown to me by service personnel that explained what the procedure was to be to fix Quality service and attention to my problem. A fix it letter was shown to me by service personnel that explained what the procedure was to be to fix rumbling in rear end of the 2017 pickup. We are still in process of fixing problem. More

Purchase of used vehicle My first experience at the dealership was unpleasant. I tried to work with Arnold Rogel. I took a truck for a test drive. He was completely uninterest My first experience at the dealership was unpleasant. I tried to work with Arnold Rogel. I took a truck for a test drive. He was completely uninterested in working with me and acted as if I was wasting his time. He actually had me write down my number (instead of him asking me for my information and writing it down himself). Then he didn’t call when the vehicle I was interested in came back from an extended test drive. About a month later, I decided to give the dealership another chance and worked with Gus. Night and day difference. He wasn’t pushy, but followed up appropriately. I ended up purchasing a truck. Arnold missed out on a sale. Hopefully, mgmt can use this as a training opportunity for him. More

Oil change and recall I took my 2018 Terrain Denali in for and Oil change and a recall. Got the radio recall done also and they adjusted the backup camera night brightness I took my 2018 Terrain Denali in for and Oil change and a recall. Got the radio recall done also and they adjusted the backup camera night brightness down so now I don't have to cover the screen with a towel in order to see backing up at night. All work done in short order and the Coffee and Donut were good as well. More

Had maintenance and oil change I was easily checked in and the service was quick and efficient. Good communication from the personnel. Provided me with a ride home while service was I was easily checked in and the service was quick and efficient. Good communication from the personnel. Provided me with a ride home while service was being done. the cost of the service was reasonable and they even cleaned my vehicle. More

My worst car buying experience in decades The process took entirely too long...4 1/2 + hours. I can still say no after that long. Communication was really poor. I was not informed of the foll The process took entirely too long...4 1/2 + hours. I can still say no after that long. Communication was really poor. I was not informed of the following: The mileage on the Red Terrain was 490 mi, it has a moon/sun roof & Bose sound system, the size of the engine. I should have walked away from this. Oh and I was led to believe that the damage to car was no longer my problem if I leased a new vehicle. In spite of this I will suck it up & try to enjoy my new vehicle. Also, The service dept told me one thing on the phone regarding a Buick coupon sent to me for an oil change, then when I brought the car in another guy did not want honor it. Plaza was great and their service techs were respectful. You need to train them how to speak to customers. The body shop(Casey & Ryan) guys are very nice & helpful. I called GM and they assured me I can use another dealership for service on my new vehicle. Too bad Woodhouse did not keep more of the Plaza folks!! More