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Woodmen Nissan

Colorado Springs, CO

4.8
1,120 Reviews

6840 Vincent Dr

Colorado Springs, CO

80918

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1,120 Reviews of Woodmen Nissan

July 06, 2019

Dealer Prep. Salesperson and finance people were outstanding. The only thing I was not very pleased with was the auto detailing there's a 799 dealer prep charge an More

by Coach 56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Samlaska
Jul 10, 2019 -

Woodmen Nissan responded

Hello Coach 56, Thank you for your purchase from our pre-owned sales department. We are glad that you liked working with your sales person and the finance staff as well. What is concerning is the poor quality detail you received. I'm very sorry to hear about that. I think that department should have prepared your vehicle better. If you would like to bring your vehicle back for us to do a better job for you, please do let me know. I'd be glad to schedule that for you to make everything gets done. I am sorry for this issue that popped up. Fortunately everything else went well. But if you do want us to re-do that detail for you, then please do let me know. Thank you for bringing this to our attention. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

July 06, 2019

Sufficient Chuck was great to work with. He was polite and not pushy. I would definitely recommend Chuck for any one that doesn't like being pressured at dealer More

by Lol some time's
Recommend Dealer
Yes
Employees Worked With
CHUCK DYCHES
Jul 10, 2019 -

Woodmen Nissan responded

Hi there, Thank you your purchase. Thank you for this review as well. It's great to know you were so happy with this experience involving Chuck in our pre-owned sales department. It sounds like everything went really well. Thank you for taking the time to share online about what this experience was like for you. We appreciate it. Please come back some time. We look forward to serving you again. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

July 06, 2019

Bought vehicle for daughters Chuck (Sonny), helped us out with a quick, easy sale for our daughters. Helped us with negotiations and extras. Would Recommend. Very helpful, effi More

by Heidijwilson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
CHUCK DYCHES
Jul 10, 2019 -

Woodmen Nissan responded

Hello Heidi, Thank you for your purchase. It sounds like everything went along smoothly for this experience. That is wonderful that Chuck was able to help you find just what you wanted for your daughters. Your recommendation is great appreciated. Thank you for the review. I'll be sure Chuck knows you posted this online for him. Please come back some time. Thank you! Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

July 01, 2019

Chuck is awesome. Chuck is awesome he was able to get us into a car that was absolutely perfect for us and made the whole process easy. They were able to offer a fair p More

by Cavin89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHUCK DYCHES
Jul 03, 2019 -

Woodmen Nissan responded

Hi Cavin, Thank you for your recent purchase and this review. We appreciate the review and all the great things you shared about how well this experience went here for you. It's wonderful the right vehicle was found for you and that Chuck was able to exceed your expectations. Thank you for sharing online about all of this. If you need anything else, please do let me know. Thank you and please come back some time. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

June 30, 2019

Unethical Game Playing Dealership Very unethical place. We asked for the advertised lease deal and they said "oh no, that official Nissan lease deal does not really apply to us". Huh More

by colleenmcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Debbie Oberg, Krista Hardsock
Jul 01, 2019 -

Woodmen Nissan responded

Hello Colleen, We spoke on the phone about a recent experience you had with some members of our sales staff. No one you tagged for this review was actually involved with the experience you described to me over the phone or online for this review. We are sorry, however, about what happened involving some other members of the staff. We have high expectations for how everyone here should treat customers that are guests here and how they should handle all car deals. We unfortunately didn't meet those expectations we have in place and didn't meet your expectations either. It is quite unfortunate you were left with such an unsatisfactory impression about our store. All information you provided to me was given to upper management for further investigation and how staff members involved would be dealt with. We are sorry for this poor experience. We will examine how to make sure we do better in the future. Thank you for your feedback. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

June 25, 2019

Josue was awesome. Friendly people and are very helpful. They are not pushy and they give you all oppositions . Josue was the gentleman we dealt with. Could not ask for More

by Pegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue
Jun 26, 2019 -

Woodmen Nissan responded

Hi there Pegs, Thank you for this lovely review you posted online. It was our pleasure to help you with this purchase. We are thrilled it went so smoothly for you and that you were impressed with the gentleman you worked with. We will let Josue know you shared your feedback online for him. Thank you for the purchase. Please come on back when you are ready. Thank you and God bless you as well. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

June 24, 2019

Easy deal for a Jeep Renegade Went in looking for a used Jeep Renegade. Worked with Sonny who set me up with a test drive and walked me through the process. They gave me a fair pri More

by Database
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHUCK DYCHES
Jun 26, 2019 -

Woodmen Nissan responded

Hi there, Your great review describes really well how your experience was with our sales department. Thank you for posting your comments about everything online. We need to know feedback like this. Thank you for the purchase. We are confident this vehicle will meet your needs and you'll be happy. Thank you for the review. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

June 08, 2019

Quick and easy Chuck was transparent, understanding and helped me understand the process. Coming in pre approved definitely helped but I feel it would have been a si More

by Kwoods24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHUCK DYCHES
Jun 14, 2019 -

Woodmen Nissan responded

Hi Kwoods24, Thank you for your purchase. It sounds like your experience with our sales staff went really well. We are glad you are pleased with how everything turned out. We'll let Chuck know you appreciated all he did for you. Thank you for taking the time to post this nice review for him. Please feel free to come back any time. We look forward to serving you again. Thank you. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

June 04, 2019

Fast friendly and to the point Very fast friendly and straight to the point exactly how I liked it I knew what I wanted to purchase I walked right in he didn’t argue with me it was More

by sean.hart441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LANCE NICKS
Jun 07, 2019 -

Woodmen Nissan responded

Hello Sean, Thank you for your purchase. We are quite pleased you felt this was a great experience. We like getting feedback to let us know how our staff did and everything about this experience sounds like our staff did a terrific job for you. Please come back again some time. If you need anything else, please let us know. Thanks for the review. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

May 30, 2019

Great Customer Experience Stood out from other dealerships. Great customer service. Easy to work with. Will recommend to anyone looking to purchase a car. Earned a life custome More

by chellebelle1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamon Hughes, LANCE NICKS
Jun 02, 2019 -

Woodmen Nissan responded

Hi Chellebelle1980, Thank you very much for your recent purchase. It sounds like this was a truly exceptional car buying experience. Thank you for sharing your feedback online in this review. We appreciate the details about how smoothly this went for you. If you need anything else, please do let me know. We look forward to seeing you back here again some time. Debbie Oberg Owner Loyalty Manager Woodmen Nissan (719) 234-1008 doberg@woodmennissan.com

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