Woodmen Nissan

Recall issue Received an e-mail two weeks ago identifying a recall issue on my 2016 Altima SV. I went to Woodmen Nissan this past Tuesday and within two hours, not Received an e-mail two weeks ago identifying a recall issue on my 2016 Altima SV. I went to Woodmen Nissan this past Tuesday and within two hours, not only remedied the recall issue, but conducted a 27-point oversight of the engine. Although the weather outside was definitely cold, the indoor ambiance was much warmer. More

Brando went above and beyond. Brandon took time to review all past history and patiently explained with knowledge and expertise what could be done. He came through with the proper Brandon took time to review all past history and patiently explained with knowledge and expertise what could be done. He came through with the proper diagnosis and saw that the service was completed and tested. He also assured that I had transportation to and from my home while the service was completed. Bruce Hendricks was my ride, and he served me well and on time. This experience caused me to desire to return for future service. More

Great Customer Service I made an online appointment to get an oil change and rear wiper arm replaced. After arriving, I asked about another issue with the windshield washer I made an online appointment to get an oil change and rear wiper arm replaced. After arriving, I asked about another issue with the windshield washer nozzle being plugged and not squirting washer fluid. Joey Scroggs assisted me and and made sure I had the info I needed to decide my options. I ended up accepting all of the services needed and even got the plugged washer nozzle fixed at no cost! I'm especially happy that Woodmen Nissan is opened on Sundays as this is the most convenient time for me to get my cars serviced. I highly recommend Woodmen Nissan and Joey Scroggs for all your service needs. More

Lied to and charged for work not completed This review is in regards to WN's service department. The alternator in my car died several weeks ago and I initially had my car towed to WN for repai This review is in regards to WN's service department. The alternator in my car died several weeks ago and I initially had my car towed to WN for repairs. After being disrespected throughout the entire process by Brandon F, I made the decision to have my car towed elsewhere for the repair. I was told by Brandon F during the diagnosis that my battery had also died and was not chargeable and needed to be replaced. I had also requested an oil change, that Brandon told me was completed and charged me for. Once I had the car towed, I was informed by the new mechanic that the battery did hold a charge and did not need to be replaced, and that the oil change had not been done. Brandon F and possibly others, knowingly committed fraud and lied and charged me for a service that was not completed. The assistant manager refunded the money once he was made aware of the issue and confirmed that the battery was fine and the oil change not done, but he was supposed to follow up with me within a week to let me know what his investigation found and if more people were involved. It's been three weeks and there has been zero contact. Obviously, Woodmen Nissan will no longer be servicing any of our cars. More

Best car dealership Thank you to all of the employees that helped with the purchase of my SUV. Highly recommend them. They were caring and attentive to my wants and needs Thank you to all of the employees that helped with the purchase of my SUV. Highly recommend them. They were caring and attentive to my wants and needs. Hugh got me there and Francis plus Harley sealed the deal. I'm a 5 star satisfied customer! 😃 More

Service Dept I want to acknowledge Beau DeClercq.. he was exceptional !! Very polite , awesome communciation skills. Beau is a true asset to the service dept.. he I want to acknowledge Beau DeClercq.. he was exceptional !! Very polite , awesome communciation skills. Beau is a true asset to the service dept.. he is pro-active in providing phenomenal customer service. He is a remarkable young man and is truly making a difference for your company. Mary Dickerson More

Great salesman, horrendous outcome and follow up. Patrick was awesome but when it was time to sign paperwork they needed a co-signer. No problem. My son came from out of town to sign. Came to find ou Patrick was awesome but when it was time to sign paperwork they needed a co-signer. No problem. My son came from out of town to sign. Came to find out they put him as owner and me as co-signer. When contacting Patrick over this I never got an answer. Now when I go in for service they call me by my son's name. This could have been fixed and gained me as a customer for life. This was my 2nd purchase from Woodmen Nissan and my last. More

We bought a new car Chuck is amazing! I called to get help with the process of buying a new car and he made it super easy. I explained to him what I liked and what I didn Chuck is amazing! I called to get help with the process of buying a new car and he made it super easy. I explained to him what I liked and what I didn’t, which narrowed my selection down to a specific car. After test driving the vehicle and taking it down to my husband to see over his lunch, we were able to make our final decision to purchase the vehicle. Thank you Chuck for helping us find our next vehicle and being so patient with us! More

Chuck was awesome in helping me find a reliable vehicle! I'm happy with my new ford! Sales staff was awesome and very helpful! They helped me get a vehicle fast and very professionally, would recommend! I'm happy with my new ford! Sales staff was awesome and very helpful! They helped me get a vehicle fast and very professionally, would recommend! More

Quick deal and great service! This dealer did an exceptional job giving me what I wanted in a timely manner. Everyone was very helpful and friendly! I would recommend them! Thanks! This dealer did an exceptional job giving me what I wanted in a timely manner. Everyone was very helpful and friendly! I would recommend them! Thanks! More