Woodmen Nissan

Lied to and charged for work not completed This review is in regards to WN's service department. The alternator in my car died several weeks ago and I initially had my car towed to WN for repai This review is in regards to WN's service department. The alternator in my car died several weeks ago and I initially had my car towed to WN for repairs. After being disrespected throughout the entire process by Brandon F, I made the decision to have my car towed elsewhere for the repair. I was told by Brandon F during the diagnosis that my battery had also died and was not chargeable and needed to be replaced. I had also requested an oil change, that Brandon told me was completed and charged me for. Once I had the car towed, I was informed by the new mechanic that the battery did hold a charge and did not need to be replaced, and that the oil change had not been done. Brandon F and possibly others, knowingly committed fraud and lied and charged me for a service that was not completed. The assistant manager refunded the money once he was made aware of the issue and confirmed that the battery was fine and the oil change not done, but he was supposed to follow up with me within a week to let me know what his investigation found and if more people were involved. It's been three weeks and there has been zero contact. Obviously, Woodmen Nissan will no longer be servicing any of our cars. More

Best car dealership Thank you to all of the employees that helped with the purchase of my SUV. Highly recommend them. They were caring and attentive to my wants and needs Thank you to all of the employees that helped with the purchase of my SUV. Highly recommend them. They were caring and attentive to my wants and needs. Hugh got me there and Francis plus Harley sealed the deal. I'm a 5 star satisfied customer! 😃 More

Service Dept I want to acknowledge Beau DeClercq.. he was exceptional !! Very polite , awesome communciation skills. Beau is a true asset to the service dept.. he I want to acknowledge Beau DeClercq.. he was exceptional !! Very polite , awesome communciation skills. Beau is a true asset to the service dept.. he is pro-active in providing phenomenal customer service. He is a remarkable young man and is truly making a difference for your company. Mary Dickerson More

Great salesman, horrendous outcome and follow up. Patrick was awesome but when it was time to sign paperwork they needed a co-signer. No problem. My son came from out of town to sign. Came to find ou Patrick was awesome but when it was time to sign paperwork they needed a co-signer. No problem. My son came from out of town to sign. Came to find out they put him as owner and me as co-signer. When contacting Patrick over this I never got an answer. Now when I go in for service they call me by my son's name. This could have been fixed and gained me as a customer for life. This was my 2nd purchase from Woodmen Nissan and my last. More

We bought a new car Chuck is amazing! I called to get help with the process of buying a new car and he made it super easy. I explained to him what I liked and what I didn Chuck is amazing! I called to get help with the process of buying a new car and he made it super easy. I explained to him what I liked and what I didn’t, which narrowed my selection down to a specific car. After test driving the vehicle and taking it down to my husband to see over his lunch, we were able to make our final decision to purchase the vehicle. Thank you Chuck for helping us find our next vehicle and being so patient with us! More

Chuck was awesome in helping me find a reliable vehicle! I'm happy with my new ford! Sales staff was awesome and very helpful! They helped me get a vehicle fast and very professionally, would recommend! I'm happy with my new ford! Sales staff was awesome and very helpful! They helped me get a vehicle fast and very professionally, would recommend! More

Quick deal and great service! This dealer did an exceptional job giving me what I wanted in a timely manner. Everyone was very helpful and friendly! I would recommend them! Thanks! This dealer did an exceptional job giving me what I wanted in a timely manner. Everyone was very helpful and friendly! I would recommend them! Thanks! More

Oil change Brandon offered a lot of information on what services were needed and recommended for my car. I didn’t have any questions or concerns, as he guided me Brandon offered a lot of information on what services were needed and recommended for my car. I didn’t have any questions or concerns, as he guided me through everything. He did a great job! More

Excellent! 2nd car from Woodmen in 5 years.Ask for LEVI Bought my 2nd car in 5 years from WOODMEN NISSAN in Colorado Springs. Bought this beautiful and affordable car this time from LEVI HUGH TOMKINS. Absol Bought my 2nd car in 5 years from WOODMEN NISSAN in Colorado Springs. Bought this beautiful and affordable car this time from LEVI HUGH TOMKINS. Absolutely great salesman. No pressure, fast, knows his stuff. Highly personable. (While waiting on finance, he comes in the lounge and chats with me- not about my new car, no more selling me warranties or other stuff, but just other stuff, non-car related stuff.) Wow! No one does that. He was trying to solidify our relationship- and he did. That's what a Great Salesperson does! Once you make a sale, quit selling. Leave a good taste in your customer's mind- that's what Levi did. I appreciate that. This dealership makes buying a car easy, and BUYING A CAR IS NEVER EASY, lol. People make the sales process less like dentistry if good people are running the sale. LEVI IS THAT KIND OF SALESPERSON. HIGHLY RECOMMEND LEVI and Woodmen Nissan! More

Amberella Buys a Car I spent a long time haggling and test driving several vehicles. Alexander Samlaska was so patient and disarming. He made this process so much less str I spent a long time haggling and test driving several vehicles. Alexander Samlaska was so patient and disarming. He made this process so much less stressful than it could have been. He is the best used car salesmen I have ever met. He should get a raise. More