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World Car Nissan Hyundai North

San Antonio, TX

3.9
561 Reviews

12908 North Interstate 35

San Antonio, TX

78233

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561 Reviews of World Car Nissan Hyundai North

June 11, 2023

Isaac, is a professional, courteous, and well spoken salesman. Very professional, cared about what I was looking for with a new truck. Any customer who meets Isacc, we’ll be pleased. More

by Marlyn.davis14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Davis, Robert Barker
Jun 12, 2023 -

World Car Nissan Hyundai North responded

We appreciate your positive review, Marlyn! It's great to hear that Isaac provided you with excellent customer service and helped you find the perfect truck. Thank you for choosing World Car Nissan, we hope to see you again soon.

June 03, 2023

Over 8 hour wait for and oil change and transmission fluid change. Charged me for a tire rotation that I specifically told service rep. I did not need. Actually received email that they did not rotat More

by rbryan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Loux, Wendy Wright
Jun 08, 2023 -

World Car Nissan Hyundai North responded

We apologize for the experience you had during your visit with us. It is never our intention to charge for unnecessary or unwanted services and I will discuss this with my team to ensure this does not happen again. I understand we may have lost your future business, but if there is anything else we can do to rectify this situation, I would like to help. Please give us a call at your earliest convenience. Thank you, Katie Kiesel - Service BDC Manager - 210-888-3298

May 31, 2023

Customer service score of zero Car prepared score zero Open communication on status a score zero Signed papers for car 3 days ago still have no car because it should have never been listed if it wa More

by Joe B
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No names with dealt with on this list. Why does that not surprise me
Jun 08, 2023 -

World Car Nissan Hyundai North responded

Joe, we're sorry to hear that you had such a negative experience with our dealership. We strive to provide top-notch service and it's concerning to see that we fell short in so many areas. This does not seem like the seamless experience we want for our customers and we would appreciate the chance to learn more about what happened and see how we can assist you moving forward. Please call me at your earliest convenience. Thank you, Leon Reid - General Manager- lreid@worldcar.com - (210) 825-9539

Jun 08, 2023 -

Joe B responded

I left you message a week ago. No call back. THANKS for NOTHING

Jun 17, 2023 -

Joe B responded

The car purchased is now making noise from the transmission. Shall I send you the bill ?!!! Have not even received license plates and we have problems. Contact Leon and make this right

Jun 17, 2023 -

Joe B responded

Car is stranded in Mew Mexico. Shifts into D about does not go. Car being towed I have left you a message Leon. Are you going to make this right ????

Jul 02, 2023 -

Joe B responded

Still have not received a return call from you Leon!! Car transmission had to be replaced on a $15k vehicle. Have not heard a pep from this dealer. Extremely unprofessional STAY AWAY FROM THIS DEALER

May 10, 2023

Tried to purchase a car but was told pricing is firm. No negotiation. Would not engage. Never seen this before. More

by D.Stanton
Recommend Dealer
No
Employees Worked With
Stephanie Seba
May 11, 2023 -

World Car Nissan Hyundai North responded

Thank you for taking the time to share your experience with us. I am so sorry to hear that the price was higher than anticipated. We strive to deliver top-quality vehicles at a fair cost with transparent fees and pricing, and it's disappointing to learn that we've left the wrong impression. We would like to learn more about your visit and assist you in any way we can. Would you please reach out to me directly? Thank you, Leon Reid - General Manager- lreid@worldcar.com - (210) 825-9539

November 04, 2022

Jamie is an asset to your company. She answered every question I had and even gave me the time-line for my vehicle's maintenance. She let me know how the service was going. More

by MDALANIS71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie the service advisor
Nov 04, 2022 -

World Car Nissan Hyundai North responded

Thanks so much for taking a moment to give Jamie a shoutout! We will certainly let her know you can always count on her to make sure your vehicle is taken care of. Safe travels! Bill Seifert - Service Manager - 210-579-0147

October 02, 2022

No one answers the phone in service or the front desk, dropped off early in the morning didnt pick up til 5 Service said they were going to wash the car and didnt.Dont offer if youre not going to follow t More

by Houseofhues
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know name
Oct 03, 2022 -

World Car Nissan Hyundai North responded

I'm very sorry to hear our service has left you wanting more, as we pride ourselves on best-in-class care. I will use this review as a learning opportunity for my team, but I also want to connect and see if there's anything I can do to make this right. Please give me a call, if you are willing - otherwise, I hope we get the chance to earn your full confidence down the line. Thank you, Bill Seifert - Service Manager - 210-579-0147

September 25, 2022

William at the Express service did an excellent job. The oil change was done very quickly. Sent me a message an approach me with the status of the car and a battery service was then added More

by marisolchanis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Sep 26, 2022 -

World Car Nissan Hyundai North responded

Thank you for the great review! We are thrilled to hear that William delivered such a successful service experience working with the World Car Nissan team. Drive safely, and we hope to see you back again down the road! Best, Bill Seifert - Service Manager - 210-579-0147

August 27, 2022

Oil change, inspection andnchangenof filtersnin 40 minutes. Tyler very polite and explaoned every thing to me. He provided a great service. More

by Marthajimenez12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 29, 2022 -

World Car Nissan Hyundai North responded

Hi Martha - We are delighted that you were so well taken care of by Tyler and the team! Thank you for trusting World Car Nissan with your business and your vehicle, we hope to work with you again down the road. - Bill Seifert - Service Manager - 210-579-0147.

August 26, 2022

Need the to fix exit driveway so that there's no curb to run over. More

by Y.siber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Irvin (sales), Tyler Wong (service), Wendy Wright
Aug 29, 2022 -

World Car Nissan Hyundai North responded

Thank you for reaching out. I apologize for any trouble you've had within our parking lot, and will certainly see if there is anything we can do to take care of this concern you've raised. Please let me know if there is anything else I can do for you. Best, Bill Seifert - Service Manager - 210-579-0147

August 12, 2022

***Must Read*** Took my Nissan Pathfinder in for check engine light concerning the transmission. They had my car for over a week. Also my vehicle had recalls. My wife and l ask multiple times to do the More

by Chef Andrew Mendoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett
Aug 15, 2022 -

World Car Nissan Hyundai North responded

Andrew, allow me to apologize for the trouble you've experienced with your vehicle. We want our guests to rely on us for solutions and support, and I regret that your time with us hasn't better reflected that. I will look into the details of your recent visit and discuss these concerns with my team. Again, I'm sorry to hear we were unable to provide a more informative and attentive experience and will be using this as an opportunity to improve. Please also feel free to reach out to me directly if there is anything I can do to help. Best, Bill Seifert - Service Manager - 210-579-0147

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