World Car Nissan Hyundai North

Experience at Dealership We were very pleased with Tye. He listened to our requests. He was courteous and very friendly. He answered all our questions and addressed our con We were very pleased with Tye. He listened to our requests. He was courteous and very friendly. He answered all our questions and addressed our concerns. Carlos did his best to reach an amicable price and we were pleased. Carlos was also very friendly and very informative. More

Hyundai santa fe sport Our sales consultant Michael McClinton was very helpful and knowledgeable, we were not satisfied with the financial person that we dealt we, we addres Our sales consultant Michael McClinton was very helpful and knowledgeable, we were not satisfied with the financial person that we dealt we, we addressed our concerns at the dealership on the Nissan side with a manager. The rest of my comments are on the previous page of survey. More

Very much a lack of post sale customer service I am nothing but disappointed with my entire experience since purchasing my new 2016 Hyundai Elantra at World Car Hyundai in San Antonio, Texas. I pur I am nothing but disappointed with my entire experience since purchasing my new 2016 Hyundai Elantra at World Car Hyundai in San Antonio, Texas. I purchased this car mid October of this year and it has spent most of its life with me at the dealership sitting on the lot while waiting for repaires that were promised by both the sales man Jose and a sales manager named Henery who has since left the dealership. I was told my car had transport damage to the rear driver bumper and it would be repaired good as new the following week. When I showed up for my appointment Henery was not there and no one seemed to know what was going one or cared much to help. Fred asked if he could help and took in my car to be fixed. After staying at the dealership for three days my car only received a oil change and no repairs. I was then told another lie to come back next Monday and they will have it completed. I show up Monday the 23 of Nov and am back today Monday the 30th and there is a film on my car and Fred is not here to help me nor has he contacted his fellow coworkers to inform them of my car and that I would be in to pick it up. I work out of my car and now I am sitting in the lobby area waiting for them to detail my car in hopes that they can get the film off. When I asked what happened and why has a simple repair taken so long to complete they simply reply with shrugged shoulders "I don't know". They have done nothing to help make up for my troubles or even offer a simple apology for all this, they simply tell me "ugh just give them a bad review". If anyone asks me what I think about my new car I will tell them don't buy one, go to Toyota or Mazda. It is now one day before Dec 1 and I purchased my car new on Oct 16,2015 and I still do not have it repaired to good as new as I was promised. I came to this dealership with the high expectations of their supposedly well know world class customer service yet I have received the exact opposite of that. After signing that dotted line and walking out with my keys they simply forgot about me and felt no need to make good on their promise or good name. This dealership is a joke and cares nothing about their customers other than selling them and taking their money. My next vehicle will most definitely be purchased elsewhere and most likely by another manufacturer. More

Great experience we were treated with respect, we bought a great car in a reasonable amount of time. We were given options and were not pressured,overall a great exper we were treated with respect, we bought a great car in a reasonable amount of time. We were given options and were not pressured,overall a great experience. More

Best of the Best Honest and fair - no sales tricks or bait and switch. Great sales staff who are hones, friendly and courteous. Highly recommended. Best of the best Honest and fair - no sales tricks or bait and switch. Great sales staff who are hones, friendly and courteous. Highly recommended. Best of the best. More

Excellent!!!!!! I received my vehicle in excellent conditions, in the future probably I upgrade it for one with more features. I'm satisfied with mine so far. I received my vehicle in excellent conditions, in the future probably I upgrade it for one with more features. I'm satisfied with mine so far. More

Easiest new car purchase I have ever made. From the moment we were introduced to the salesperson to finalizing the purchase took 2 hours. We showed up informed and ready to purchase an accent From the moment we were introduced to the salesperson to finalizing the purchase took 2 hours. We showed up informed and ready to purchase an accent but had it not been for the salesman we would not have noticed a better deal with the Elantra. We never felt pressured to complete a purchase. It was one of the easiest and most streamlined new car purchases i have ever experienced. More

great car great price Your service team was fantastic and especially Hector who took me through the process with Fred who was also outstanding. I enjoyed the experience. Th Your service team was fantastic and especially Hector who took me through the process with Fred who was also outstanding. I enjoyed the experience. The only problem was a plug missing on the passenger side which holds up the roof carpeting. Its on back order and its now going well into the second week. I am still waiting. This does not reflect on the staff at the location, I could see they were striving to get the part as quickly as possible. More

Didn't even want to buy a car I went in to the dealership for moral support for my sister. We both ended up purchasing a vehicle with Dewayne. He was not pushy and he didn't leave I went in to the dealership for moral support for my sister. We both ended up purchasing a vehicle with Dewayne. He was not pushy and he didn't leave us hanging in limbo while waiting on finance. I have to say it was actually a great experience. More

No pressure great buying experience Everyone at the dealership made me feel comfortable and did not force me to buy something I did not want. True professionals in every aspect. Everyone at the dealership made me feel comfortable and did not force me to buy something I did not want. True professionals in every aspect. More