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World Ford Pensacola

Pensacola, FL

4.4
1,029 Reviews

6397 Pensacola Blvd.

Pensacola, FL

32505

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Showing 1,029 reviews

April 17, 2012

I had been weeks searching the Gulf Coast dealerships from Biloxi to Pensacola for a good deal on a used car. Found something I liked at World Ford and made an offer - after some back and forth we came More

by jafitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy McMurphy
January 20, 2012

Two days after purchasing the vehicle that was supposed to be equipped with the voice activated SYNC system (one of the main reasons for my purchase of the vehicle) the system would not work. I have now t More

by flrunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
More than could possibly list. From Sales person to general manager
September 02, 2011

Having been to multiple Ford dealerships throughout the country, it is safe to say that this one has been the best so far. The staff was happy to negotiate both on price of sale and on trade-in, as well a More

by kandhroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Wallace
August 23, 2011

Brought my car in because my ABS light was on and my car shuddered. $1,142.75 later I drove it away and 3 miles down the road the ABS light is on again! Explain that one. Sitting in shop waiting again t More

by Gina123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roberta
August 01, 2011

I have been a customer of World Ford since I bought my Focus in 2005. I was happy with the deal then, and when the Fusion came out in the 2010 body design, I had to get it. So I had an accident that total More

by slfarley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bogan, Tommy Robinson, Steve Bogan
March 16, 2011

World Ford is the best dealership that I have ever been to. Tommy and Mark in new car sales,Valerie in in service I will not go any were,But World Ford I would recommend them to any friend, family or a str More

by swalters98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy and Mark
October 28, 2010

The badgering and holier than thou is unbelievable as I try to get a reasonable price on a 2011 Mustang. I just walked out...... Forget about trying to accomplish a test drive with the wife alone. We had More

by flnavarre
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
salesman, then sales manager, loan manager, and asst sales mangr.
July 30, 2010

To make a long story short: Wife pre-orders a new Fiesta To make a long story short: Wife pre-orders a new Fiesta with the FORD official site. At time of delivery we discover: - Keypad is missing - Syn More

by CJV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
April 25, 2010

After repeatedly promising that he could get our payments to 400/month with a 4.9% APR (after we waited literally 4 hours for the paperwork) our salesman BRIAN AGCAOILI (Asian man) tried to jack the price up More

by SaraGriffin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Agcaoili!
April 06, 2010

Had defect with my 2007 F150 emblem and tried to get warrenty work done but was treated very badly by body shop. I actually requested parts to take to another dealer to install but was refused. It seem More

by loushaken
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Body shop manager
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