World Ford Pensacola

Everything went smooth from the time I pulled in. I had never been to world Ford before and when I got there, the specialist I work with was Danny and he made it very simple and walked me through the I had never been to world Ford before and when I got there, the specialist I work with was Danny and he made it very simple and walked me through the process of how everything works. he took my information down, told me what their process is going to be and said he would be in touch. he called me to ask questions the next day and on Saturday morning. By Monday morning, I had an evaluation after the tech was done with what was recommended and the process to choose what to do on my car was so easy. Danny sent me a text and it was the recommendations with an approve or not now button and I could go through. Select what I wanted and they got everything electronically to move forward. I called back because I had a question on one item. Danny answered right away, addressed my concern and it was an easy process. He told me my car might be done Tuesday, but probably more like Wednesday. Then he called me Tuesday morning and told me it was ready for pick up! Couldn’t be happier highly recommend to world Ford requesting Danny as your specialist! More

Earl was very nice and worked with me to ensure I had a good deal. good deal. More

It was good experience it was good service and the time rate was good turnaround rate was good turnaround More

Excellent service department visit. Gave me the service and answered all my questions. Thank you. Gave me the service and answered all my questions. Thank you. More

They did a good job from the moment I got there and the time I left time I left More

Super fast and Excellent service! I was in and out in less than the time quoted. Clean and friendly atmosphere too. I was in and out in less than the time quoted. Clean and friendly atmosphere too. More

Robin was very helpful, professional, friendly and very knowledgeable. She was very thorough and did a great job in helping me with my choice of vehicle, understanding my financial capabilities. knowledgeable. She was very thorough and did a great job in helping me with my choice of vehicle, understanding my financial capabilities. More

After 3 weeks and $270 later , the problem was not found. I was asked to pay another 1000 to find the issue for the car. After I decided to get the car, it was not ready when I arrived and I waited 2 to 3 ho I was asked to pay another 1000 to find the issue for the car. After I decided to get the car, it was not ready when I arrived and I waited 2 to 3 hours for the car to be put back together. More

Excellent! They’re my first choice for my family driving multiple Fords! Professional, timely, and good Americans. They’re my first choice for my family driving multiple Fords! Professional, timely, and good Americans. More

The best service I have ever had ,fast and the staff answer all my questions.I highly recommend them. answer all my questions.I highly recommend them. More