World Subaru

Myy new car purchase If I could have segmented out the sales and service from the finance experience, this would have been a 5-star rating. Tim Stewart and Nicole Sciamar If I could have segmented out the sales and service from the finance experience, this would have been a 5-star rating. Tim Stewart and Nicole Sciamarelli could not have been more professional and accommodating. No pressure , patience beyond description, and knowledgeable. However, my experience with Mike in Finance was extremely disappointing. I was uncomfortable from the moment I sat down. He did not address my questions completely, the information he provided was incomplete (conveniently leaving off the taxes on the warranty policies), and seemed intent on telling me how much repairs would be if I did not take an extended warranty, .I asked about buying the warranty at a later time, and he said I could. When it seemed to him that I was going to wait, I WAS TOLD THAT THE PRICE OF THE WARRENTY WOULD BE HIGHER BECAUSE HE COULD ONLY GIVE ME A DISCOUNT AT THAT MOMENT. The entire session made me very uncomfortable, which I told Mike directly. Although he apologized , my sense was that he was surprised that I confronted him about his tactics. And while he said he would "eat the tax" to make things right, I walked out extremely disappointed and angry, feeling that all he was interested in was making sure he sold me the warranties. I highly recommend the dealership, and especially Tim Steward and Nicole Sciamarelli. However, avoid dealing with Mike. More

New Lease Tara was extremely helpful and kind when she help me set up my new Subaru Crosstrek. She was extremely knowledgeable and pleasant throughout the whole Tara was extremely helpful and kind when she help me set up my new Subaru Crosstrek. She was extremely knowledgeable and pleasant throughout the whole experience. Girsh was my salesman and he also was very helpful and personable during the entire process More

Loving Subaru! Bought our second Subaru from Travis. Such a great salesperson. So patient and very helpful and informative. He helped answer all my questions and mad Bought our second Subaru from Travis. Such a great salesperson. So patient and very helpful and informative. He helped answer all my questions and made buying so easy. Thank you so much Travis! More

Over-priced service Took the car in for brake work, and they dealt with that properly. But they called me at work and said that the car needed other maintenance items. I Took the car in for brake work, and they dealt with that properly. But they called me at work and said that the car needed other maintenance items. I didn't have the time to investigate or to check the maintenance schedule until after I got home. I think there is a good chance that they added unnecessary maintenance that doubled the price. If I take my car to them again (and I might not), if they say I need extra maintenance, I will take it elsewhere for a 2nd opinion. More

Great service Everyone who helped in the process of buying my new car was pleasant and helpful. Our salesperson Dennis was patient and helpful even with my constant Everyone who helped in the process of buying my new car was pleasant and helpful. Our salesperson Dennis was patient and helpful even with my constant indecision. The finance manager helped walk us through all the steps of financing and was sure to explain everything I had questions about. Then finally Tara walked me through all the great stuff my new car had to offer, and going from a 2005 to a 2019, there is a lot to go over! Everyone was very kind and helpful. More

Extremely Satisfied Easiest car buying experience I ever had. Everyone was great, from Roy in sales, Kristen in finance and Tara, for her exceptional overview of the car Easiest car buying experience I ever had. Everyone was great, from Roy in sales, Kristen in finance and Tara, for her exceptional overview of the car’s features. This was a purchase for our daughter and they not only made us feel confident in our car selection but our dealership selection as well. This dealership thinks of everything, right down to new EZ Pass strips. A shout out to the detail team, the car looked great and my daughter was so happy and excited. Exceptional Customer service all around. More

Great place to do business Everyone was knowledgeable, friendly, helpful, and had great patience with us. They answered all of our questions and made us feel very comfortable. Everyone was knowledgeable, friendly, helpful, and had great patience with us. They answered all of our questions and made us feel very comfortable. There was no uncomfortable deal making and bargaining at all. we never felt pressured. Nicole Sciamarelli and Sam Spencer were terrific in every way. Purchasing a new car can be a nightmare. Thanks to Nicole and Sam things went smoothly and without a hitch. More

Experienced Staff J.R. Miller and Tara Mullins made the purchase process very easy. J.R. handled all the paperwork. Tara took time to explaining the controls in the v J.R. Miller and Tara Mullins made the purchase process very easy. J.R. handled all the paperwork. Tara took time to explaining the controls in the vehicle. Thank You! More

Nice experience Josh, the salesman, Natalie and Tara, the delivery coordinators, made buying a new car a very pleasant experience. Although the car I gave up was my f Josh, the salesman, Natalie and Tara, the delivery coordinators, made buying a new car a very pleasant experience. Although the car I gave up was my favorite ever, their time and patience was really helpful. I would be extremely likely to recommend doing business with World Subaru. More

Excellent Tara is amazing! she is extremely knowledgeable about the in's and outs of Subaru. She spent her time explaining to me how to operate my new car, ho Tara is amazing! she is extremely knowledgeable about the in's and outs of Subaru. She spent her time explaining to me how to operate my new car, how to link my cell phone and there wasn't a question that she couldn't answer and she did it with a smile and not once did I feel she was rushing me. More