World Subaru
Tinton Falls, NJ
Filter Reviews by Keyword
By Type
Showing 3,375 reviews
Great customer experience My review is specific to the service department. I have been getting my Subaru's serviced here for over 10 years and generally have no complaints. I h My review is specific to the service department. I have been getting my Subaru's serviced here for over 10 years and generally have no complaints. I have never experienced any functionality issues with my car after getting worked on and I have had some major work done on my cars over the years. Nancy and Lou are awesome and have both been there a while. They are very knowledgeable, personable, reasonable, and fair. All in all, no major complaints and will continue to get my car serviced here. More
Need a Subaru? Go to World Subaru! My friend Jeff recommended me to this dealership & the sales associate Girsch. I had such a wonderful & smooth experience. Very friendly & great servi My friend Jeff recommended me to this dealership & the sales associate Girsch. I had such a wonderful & smooth experience. Very friendly & great service. It was my first leasing experience & I am very please with the process. Girsch made the leasing process very easy. He was focused on customer satisfaction/happiness & I am definitely a happy customer! Very straight to the point & was willing to work with us. The delivery coordinator Nicole was very friendly, helpful & pleasant to talk to. She explained where to find everything & how to use/hook up my phone to the car. Kristen, the finance manager laid everything out & was super friendly. She explained everything & made the final process so smoothly. I will definitely go back to World Subaru when it is time to lease a new car or even buy! You can't go wrong here! Ask for Girsch! I have nothing but good things to say about this dealership. More
A great experience!! Brian Conway, Tim Stewart, Nicole Sciamarlli were professional, personable, and made sure my daughter and I were comfortable. This was the best exper Brian Conway, Tim Stewart, Nicole Sciamarlli were professional, personable, and made sure my daughter and I were comfortable. This was the best experience I have had buying a new car. I will recommend World Subaru to my family and friends and let them know how great the team was. I am usually a Ford person but after this experience I just may have become a Subaru guy. Thank you all for everything. More
Excellent place! All around great place to get a Subaru! Made the whole car-buying process as painless as possible. Sam and Nicole were so nice and easy to work with! All around great place to get a Subaru! Made the whole car-buying process as painless as possible. Sam and Nicole were so nice and easy to work with! More
I refuse to go anywhere else! This was my first time purchasing a new car and it is safe to say that I was dreading it slightly because of the stigma that comes with going to the c This was my first time purchasing a new car and it is safe to say that I was dreading it slightly because of the stigma that comes with going to the car dealership and working with cars salesmen. Boy was wrong. I have never seen such a smooth, stress-free car buying experience. In the past, I have always felt like I was being glossed over just to make a sale but J.R. didn't put any pressure on me at all. I went for a test ride and when I got back we just talked about the car and then moved forward. There was no pressure or anything. He was very easy going. After we talked numbers and got everything squared away, I was dreading the financial part but Kristen made that really relaxing as well. She explained what everything was and helped me come up with the best warranty for me. After there was a wrench thrown in, both J.R. and Kristen helped to work it out so that my car purchasing experience was still a positive one. The last person I dealt with was Nicole. After sitting in finance for a while, it was nice to have someone who seemed very happy and willing to explain any aspect of the car to me. The beep that happens when you lock the car was driving me crazy and she turned it off in 2 seconds. All in all, this was an amazing experience and I will not go to any other dealership. More
Service dept I brought my 2017 Outback in for an oil change. The express service feature was excellent. It's the shortest waiting time I ever experienced. The sta I brought my 2017 Outback in for an oil change. The express service feature was excellent. It's the shortest waiting time I ever experienced. The staff I dealt with were a pleasure and made me feel very confident that their work would be excellent I've never had a bad experience whenever I had to bring in my car for service. They make you feel like family that you're coming in to visit. More
Stress free buying experience This was by far the most stress free experience we had buying a new car. We loved JR's (Glen Miller) easy going manner - not pushy at all as a salesm This was by far the most stress free experience we had buying a new car. We loved JR's (Glen Miller) easy going manner - not pushy at all as a salesman. Nicole was super showing us all the cool features in our new SUV. Kristen from the finance office worked with us to match competitors' pricing. We love our car and we love our experience at World Subaru. More
Fabulous Experience Our experience with World Subaru could not have been better. From start to finish it was an easy, customer friendly experience! Nicole and Tim were g Our experience with World Subaru could not have been better. From start to finish it was an easy, customer friendly experience! Nicole and Tim were great to work with!! More
Another Purchase at World Subaru I've always considered Subarus one of the safest cars on the road so when I needed a new car I returned to World Subaru where Sam Spencer pleasantly w I've always considered Subarus one of the safest cars on the road so when I needed a new car I returned to World Subaru where Sam Spencer pleasantly walked me through the purchase of a Subaru Impreza. What surprised me was that I was also offered the services of a Delivery Coordinator, Nicole Sciamarelli who was there to explain the features that my new car had to offer. Technology has never been my forte, but Nicole's patience and professionalism erased my anxieties over the number of beeps and buttons that the car had. She instructed me to write down any questions I might have after driving the car for a couple of weeks and she would gladly answer them when I returned for my Love-Encore visit. I did just that and Nicole was there to help me again, not only with answers but with other issues as well, It's obvious that Nicole cares that her clients understand and experience the best performance that their cars can offer. She is truly an asset to World Subaru! More
Excellent customer service ! We are very pleased with our experience at world ! Joey Phillips was our salesperson and he was really great .. very patient and listened to our needs We are very pleased with our experience at world ! Joey Phillips was our salesperson and he was really great .. very patient and listened to our needs .. that’s why we came back ! Tara Mullins was awesome as well ! She walked me through the features in the forrester and was super helpful ! More