World Subaru
Tinton Falls, NJ
Filter Reviews by Keyword
By Type
Showing 3,371 reviews
My second Subaru purchase in 2017 In February of 2017 I leased a new Subaru Forester. The experience with the purchase and quality of the vehicle led me right back to World Subaru when In February of 2017 I leased a new Subaru Forester. The experience with the purchase and quality of the vehicle led me right back to World Subaru when I needed another vehicle. This time, a 2018 Subaru Legacy 50th Anniversary edition. I have purchased many cars in my lifetime but I think Sam Spencer is, by far, the best salesman I have ever used. We were originally a little far away on price but Sam kept going back to his boss to make it happen. I picked my car up 2 days ago and he has already sent me 2 thank you emails. I guess this is why he sits at the first desk next to the door. If you are in the market for a new Subaru or a used car make sure you visit World Subaru and insist on Sam Spencer as your salesman. More
Good luck going back Very disappointed with the service at this dealership. The sales experience was fine, but afterwards it has been over a month and they still have not Very disappointed with the service at this dealership. The sales experience was fine, but afterwards it has been over a month and they still have not sent me my new registration. Felt completely tossed aside AFTER I spent good money on a car there. Called and contacted multiple times about getting my new registration and "theyll mail it overnight" is the answer. Been weeks, and still havent received it and my plates are about to expire in 3 days. Unacceptable experience after the fact. More
Best service, so warm and accommodating! Everyone, from sales to service, are amazing and helpful!! The service team helped me several times on short notice and made all of my experiences qu Everyone, from sales to service, are amazing and helpful!! The service team helped me several times on short notice and made all of my experiences quick but thorough. The sales team was helpful, honest, and made buying my car a breeze. More
2018 Crosstrek purchase Worked with Steve Stigliano to find the perfect 2018 Crosstrek to suit my needs/budget. Steve was great to work with during the process and at no tim Worked with Steve Stigliano to find the perfect 2018 Crosstrek to suit my needs/budget. Steve was great to work with during the process and at no time was there a pressure to purchase. Steve answered my all of my questions, and made many trips out onto the lot with me to look at a specific car. Steve made the buying experience stress free the way it should be. After closing out the paperwork with Michael in finance, I met with Tara Mullins who took me out to my new car and went over the many new features my old car did not have. She was even able to get my 5+ year old iPhone to pair up with the car, an amazing feat in itself. Thanks to Steve, Michael and Tara for a positive experience on my new car purchase. More
Excellent I went to World Subaru to get a new or used car - my neck stiffened with dread at the thought of being dragged through the muck by a bunch of callous I went to World Subaru to get a new or used car - my neck stiffened with dread at the thought of being dragged through the muck by a bunch of callous salespersons. My neck is stiff no more and shouldn't have been in the first place. Sam, Tara, and Kristen made the process of car buying a sheer pleasure, from the first test drives to the last signing of my name. I couldn't have asked for more attention to the customer and attention to detail. More
New lease on a Legacy Very proactive team from the moment I inquired on a lease. They got in touch and wrapped up a fair deal quickly. I was also able to get the car out of Very proactive team from the moment I inquired on a lease. They got in touch and wrapped up a fair deal quickly. I was also able to get the car out of the dealership promptly due to quick paperwork. Customer service also great. More
Outstanding I have heard many great things about Subaru. As I am think more about safety & family, Subaru was a great fit. The staff was accommodating to all my n I have heard many great things about Subaru. As I am think more about safety & family, Subaru was a great fit. The staff was accommodating to all my needs & answered questions before I had a chance to ask. This is why I am a 1st time buyer of the Subaru brand. More
excellent they are very good and helpful. i highly recommend it ... attentive to your needs they want to see you very happy walking out of the dealership they are very good and helpful. i highly recommend it ... attentive to your needs they want to see you very happy walking out of the dealership More
Simple and fast Girsh was a great salesman that made sure me and my father were accomadted throughout the process and did everything he could to meet all of our reque Girsh was a great salesman that made sure me and my father were accomadted throughout the process and did everything he could to meet all of our requests. The experience was nice and straightforward with none of the extra hidden BS. Loving my 3.6 legacy and thank you again girsh! I feel horrible because i lost her name but the nice women who came and helped she me the ropes on my car was also a great help. More
Great Experience! Fast, easy, and overall great car buying experience! Knowledgeable and friendly staff who answered all my questions. True professionals. I would reco Fast, easy, and overall great car buying experience! Knowledgeable and friendly staff who answered all my questions. True professionals. I would recommend this dealership to everyone. Thank you Lester! More