
World Toyota
Atlanta, GA
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I brought the truck in for a 55 mile service. I told them the brakes weren’t working well. They told me everything was fine. I pushed again. Turns out I need a breaks. I shouldn’t have to ask for I told them the brakes weren’t working well. They told me everything was fine. I pushed again. Turns out I need a breaks. I shouldn’t have to ask for a second opinion when my service is being completed. This could’ve cost me or someone else their life. More
The wait time was excessive. I was not notified about the delay nor the repairs needed for nearly 2.5 hours. Then I had to wait approximately another hour for tires to be replace I was not notified about the delay nor the repairs needed for nearly 2.5 hours. Then I had to wait approximately another hour for tires to be replaced. More
My 4-Runner needed some work done recently, and as it turned out, it was a lot more work than I expected. Eric was my service advisor, and was right on top of things with updates and progress reports. turned out, it was a lot more work than I expected. Eric was my service advisor, and was right on top of things with updates and progress reports. I couldn’t have asked for better treatment. Thanks Eric! More
I arrived a few minutes earlier than my appointment. I was greeted and checked in right away. The service reps that I interacted with were all cordial and gracious to answer my questions. I had a 3 ho I was greeted and checked in right away. The service reps that I interacted with were all cordial and gracious to answer my questions. I had a 3 hour wait for an inspection on a vehicle I recently purchased which is about what I expected. The free coffee was a plus. 👍🏾 Overall, great & FRIENDLY service. More