
World Toyota
Atlanta, GA
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Sebastian was the one that helped us and he did a great job. He made sure we got our car before we went on vacation. We had our brakes front and back done. New tires and a oil change. Thank you Sebastian y job. He made sure we got our car before we went on vacation. We had our brakes front and back done. New tires and a oil change. Thank you Sebastian you did a great job. More
Staff exceeds expectations along with a courteous professionalism. From beginning of service to exiting dealership, the service technician keeps me informed. professionalism. From beginning of service to exiting dealership, the service technician keeps me informed. More
This is for Toyota itself. They have not helped me on my case. Then just closed it. Waste is fine and pour service. Bad for anyone selling Toyotas They have not helped me on my case. Then just closed it. Waste is fine and pour service. Bad for anyone selling Toyotas More
Before buying a car at World Toyota Stop, review the World Toyota reviews and customer experiences. We purchased two cars 45 days ago. The first issue was purchasing the first car (Toyota supra 2022) wi World Toyota reviews and customer experiences. We purchased two cars 45 days ago. The first issue was purchasing the first car (Toyota supra 2022) with 1,000 miles on it which had never had a maintenance service before, and a week after, the service light turned on. I spoke with Clarance (The second manager) because the first one resigned, and Clarence said the car had previous services; it was just turning off the maintenance light. A week after, the World Toyota technician checked the vehicle, and he said that the car had never had any services before. I had to bring the vehicle to the maintenance for services; this is the first lye by the manager. For the second purchase, I trade in a Toyota Tacoma trd pro-2022 for a Tacoma trd pro-2023. We put everything in papers managed by the Manager Hassan, with who I had the purchasing agreement. Hassan and I agreed to trade in mine, and the dealer will put all the accessories that my 2022 Tacoma had. Hassan resigned, and Clarence took over the responsibility of continuing with the Toyota Tacoma 2023 features installation. After a continuing conversation with Cesar, the sales representative, the dealer refused to install three out of nine items that the previous Toyota Tacoma Trd pro-2022 had. We called the Toyota customer services department to open a formal complaint regarding this issue. We spoke with Sam, the person in charge of the World Toyota dealer, to refund the money for the missing accessories. We still need one, and Cesar, the sales representative, is not answering the phone, and the Clerance is missing in action. Finally, I picked up my truck, which had scratches on the front hood panel. It is unacceptable that they made those scratches and did not inspect the car well. We bought two cars and both we both experiences. We won't repurchase Toyota due to this experience. This experience is the worst experience I had in my life buying cars. Do not buy cars at this dealer. This dealer does not respect the customer, lies about everything, and does not honor the written agreement. They also hide bad customer reviews not to show what the dealer is doing against the customers. They always respond to general messages to bad reviews but do nothing for customer satisfaction. More
WORD OF WARNING - WORLD TOYOTA, SUCKS! !!! STAY AWAY. I called World Toyota, Atlanta, yesterday to inquire on a Highlander they have for sale and spoke to the Sales Manager. I asked !!! STAY AWAY. I called World Toyota, Atlanta, yesterday to inquire on a Highlander they have for sale and spoke to the Sales Manager. I asked if he would be able to "sharpen his pencil" and I offered 3K less than his asking price. This MALE CHAUVINISH pig "Sales Manager" went on to tell me he doesn't have to sharpen his pencil. I should watch the news regarding Used Cars and that I must be drinking too much wine. I replied, when your vehicle is sitting on the lot in a month, I'll call back. He replied, no need AND hung up on me. All his nastiness because I inquired if there were movement in the $ ???? Bad word of mouth travels far faster than good. Keep on spreading ya'll! This place is a perfect example of HATE and what contributes to the nastiness of our society. More
Got a 2023 Toyota Corolla about 3 weeks ago. I got a nail in a tire today, went there trusting they would help me. The gentleman Eric Matson was very king BUT he said the tire can’t be fixed and I got a nail in a tire today, went there trusting they would help me. The gentleman Eric Matson was very king BUT he said the tire can’t be fixed and I need a new tire for $215 that he would need to place and order and my car was going to be ready next day. I felt it was not convenient but I said yes. Then my boyfriend said that was wrong and he was taking advantage of me, he asked me to pick my car up and to get take it to another tire shop. Well, Discount tire fixed it in less than an hour and for free. Based on this experience I don’t recommend Eric. Not cool. More
Bought a “certified” Toyota (2018). 1st oil change I’m told I need 2 tires. Not cover by anything. Really? Went somewhere else to get tires. 1st oil change I’m told I need 2 tires. Not cover by anything. Really? Went somewhere else to get tires. More
Tried to get a quote to replace spark plugs for a week. No response to chat, email or phone. Made an appointment and they wanted $400 to replace 6 spark plugs. Got it done else where for $250. No response to chat, email or phone. Made an appointment and they wanted $400 to replace 6 spark plugs. Got it done else where for $250. More
Had a car less than 24hrs it did work for me - they where not willing to help not interested in anything but the sale and basically hosed me out of 10 grand to leave with the car that I traded in. I know not willing to help not interested in anything but the sale and basically hosed me out of 10 grand to leave with the car that I traded in. I know there is no law that they have to help me but really. They suck they do not care about you just sale......... Hasan the sales manger will lie to your face please go some place else. More