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World Toyota
Atlanta, GA
1,434 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,434 reviews
June 15, 2024
The service is terrible. To begin with, they don't have many customer service staff, and when they serve you they don't care what you say, the facilities are terrible and the To begin with, they don't have many customer service staff, and when they serve you they don't care what you say, the facilities are terrible and the after-sales service is worse. Unfortunately, by choosing wrong, I have to be tied to this xxxxty dealership. a couple of years, disastrous service they made me wait 3 hours to tell me that my car would be there the next day, it is incomprehensible that being in one of the most advanced countries in the world they have this xxxxty service More
by Mario
Employees Worked With
Philip
Helpful June 15, 2024
I've been going to this dealership for 6 years, and this was my 1st bad experience. Waiting 5 hrs for a tire rotation & tire sensor repair is unexplainable. Especially, when I was the 1st car to pull in the was my 1st bad experience. Waiting 5 hrs for a tire rotation & tire sensor repair is unexplainable. Especially, when I was the 1st car to pull in the shop, with a 7am appointment, and it took 15 minutes for someone to assist me. Please World Toyota, don't fall off like many other companies we are now subjected to in today's businesses. I used to applaud your customer service. I understand everytime can't be roses & rainbows, but please allow this to be one & done. I believe and know you can do better. More
by RC22
Employees Worked With
Tire Technician
June 14, 2024
Yasmine is the best! She saved me hours of wait time, then kept me in the loop as my car was getting diagnostics done and being repaired. She saved me hours of wait time, then kept me in the loop as my car was getting diagnostics done and being repaired. More
by Sandy
Employees Worked With
Yasmine
June 14, 2024
I drive pass two Toyota dealerships to get to World Toyota because they are the best bar none. The service is awesome, the people are very professional & friendly and whenever I compare prices with oth Toyota because they are the best bar none. The service is awesome, the people are very professional & friendly and whenever I compare prices with other Toyota dealerships, World Toyota offers the best price. Ask for Service Rep Leo, he is super cool. More
by python26
Employees Worked With
Leo is super cool.
June 13, 2024
Concerned about clients. Safety first. Quick services. Excellent communication. The service area was crowded but with quick turn around. Safety first. Quick services. Excellent communication. The service area was crowded but with quick turn around. More
by Stan Fong
Employees Worked With
Tim Campbell
June 11, 2024
This was the first time that I ever brought a car to world Toyota service department and had a really good experience with Jeff Venable. He addressed all my potential questions and met all expectations. world Toyota service department and had a really good experience with Jeff Venable. He addressed all my potential questions and met all expectations. More
by 13marthaj
Employees Worked With
Jeff venable
June 09, 2024
Had a 12:30pm appt for a minor matter; didn't get out until after 4:00pm. They performed a service that was declined. Service recommendations were inconsistent with recent off-site services. Definitely until after 4:00pm. They performed a service that was declined. Service recommendations were inconsistent with recent off-site services. Definitely felt like a "bait-n-switch." Sales rep was very kind and competent. More
by Lwchapman
Employees Worked With
Rather not say
