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World Toyota

Atlanta, GA

4.4
1,433 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,433 reviews

June 15, 2024

The service is terrible. To begin with, they don't have many customer service staff, and when they serve you they don't care what you say, the facilities are terrible and the More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip
June 14, 2024

Yasmine is the best! She saved me hours of wait time, then kept me in the loop as my car was getting diagnostics done and being repaired. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmine
Jun 15, 2024 -

World Toyota responded

Hi Sandy, we're happy you found Yasmine to be so supportive during your experience here at World Toyota. We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2024

I drive pass two Toyota dealerships to get to World Toyota because they are the best bar none. The service is awesome, the people are very professional & friendly and whenever I compare prices with oth More

by python26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo is super cool.
Jun 15, 2024 -

World Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Leo here at World Toyota! We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2024

Very slow (3 hr oil change) and disorganized (confusing check out process). Techs also changed multiple settings for no reason. More

by kberkowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
June 13, 2024

Concerned about clients. Safety first. Quick services. Excellent communication. The service area was crowded but with quick turn around. More

by Stan Fong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Campbell
Jun 14, 2024 -

World Toyota responded

Hi Stan, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2024

I have trusted World Toyota with multiple cars. Leo specifically made me feel comfortable and helped me right away upon my arrival. More

by hientruong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Castillo
Jun 13, 2024 -

World Toyota responded

Hello, thank you; we appreciate your feedback! Thank you again for leaving us this response!

June 11, 2024

This was the first time that I ever brought a car to world Toyota service department and had a really good experience with Jeff Venable. He addressed all my potential questions and met all expectations. More

by 13marthaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff venable
Jun 13, 2024 -

World Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2024

The staff is very polite, professional and helpful. We really enjoy the visit and the service. More

by dbwong7886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atana
Jun 13, 2024 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2024

Had a 12:30pm appt for a minor matter; didn't get out until after 4:00pm. They performed a service that was declined. Service recommendations were inconsistent with recent off-site services. Definitely More

by Lwchapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not say
June 09, 2024

The maintenance department provided exceptional service, quickly fixing my car and ensuring a smooth, hassle-free experience. More

by baylorttm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vo
Jun 10, 2024 -

World Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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