
World Toyota
Atlanta, GA
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Tried to get a quote to replace spark plugs for a week. No response to chat, email or phone. Made an appointment and they wanted $400 to replace 6 spark plugs. Got it done else where for $250. No response to chat, email or phone. Made an appointment and they wanted $400 to replace 6 spark plugs. Got it done else where for $250. More
Had a car less than 24hrs it did work for me - they where not willing to help not interested in anything but the sale and basically hosed me out of 10 grand to leave with the car that I traded in. I know not willing to help not interested in anything but the sale and basically hosed me out of 10 grand to leave with the car that I traded in. I know there is no law that they have to help me but really. They suck they do not care about you just sale......... Hasan the sales manger will lie to your face please go some place else. More
My complaint is for the collision center starting from Alberto he was in charge of my vehicle and he has a Horrible costumer service -5 stars and also after my car was at the body shop for more than 2 mon Alberto he was in charge of my vehicle and he has a Horrible costumer service -5 stars and also after my car was at the body shop for more than 2 months I received my vehicle duty from outside and dusty from inside I had to take my car by my own to the car wash plus a missing passenger weather mat, engine oil cover was supposed be new well they put one but broken tire sensor light on and they new a was damage because the accident and never was replaced they only care about to get pay from my car insurance 14,000 but they don’t care about costumer service and have my car checked before being delivered. More
My daughter took her Corolla in for recall issue. Being new to the area she was blessed to find World Toyota near her home. They were extremely helpful to her while solving the issues. Kyle Derrico w Being new to the area she was blessed to find World Toyota near her home. They were extremely helpful to her while solving the issues. Kyle Derrico was the technician who worked on her car. Getting an appointment was very easy. She will be making an appointment for transmission fluid/filter service later in the month. Y'all have EARNED another customer! Thank you World Toyota from a grateful dad. You guys rock. More
I had a scheduled appointment for routine maintenance. Toyota claims to do the 15pt or whatever check inspection and I had oil change and tire rotation. my maintenance light is still on and as soon as I l Toyota claims to do the 15pt or whatever check inspection and I had oil change and tire rotation. my maintenance light is still on and as soon as I left the dealership and got on highway my tire blew out. I have to get another tire and I don’t think they did any maintenance to my Avalon!! They rotated my tires how could they not have seen that my tire was faulty. I have been trying to contact them all morning No answer or response. Terrible Terrible More
My experience at world Toyotas car service sector was absolutely horrible! I arrived at world Toyota around 12:40pm for routine maintenance, I didn’t not leave until 7pm!!! The amount of loops and hurdle absolutely horrible! I arrived at world Toyota around 12:40pm for routine maintenance, I didn’t not leave until 7pm!!! The amount of loops and hurdles Matthew Bailey, the associate I was working with, put me through was absolutely ridiculous. I was simply trying to get charges taken off the bill for dome light problem because I pay for an extended warranty!! Which at the lot when I bought the car, the person who did the finances told me and I showed the paper work that said I wouldn’t have to pay any additional fees because I have the extended warranty and I’ve only had the car for 6 months!After hours of arguing back and forth Matthew did not want to work things out for me he told lies that “it was not covered” without fully doing the research to see. If I wrote every detail of the complete disrespect shown to me it would be 5 pages long! Overall I’m just truely disappointed in the service! I will not be returning! More
Great service department Phillip Vo did an excellent job coordinating and communicating every step of the process Service was done in a timely manner and completely professional Everyone at the deale job coordinating and communicating every step of the process Service was done in a timely manner and completely professional Everyone at the dealership was helpful and professional in answering my questions More
We recently received 2 different services under the attention of Phillip Vo, the Assistant Service Manager at Wirkd Toyota. His attention to detail and schedules was much appreciated! attention of Phillip Vo, the Assistant Service Manager at Wirkd Toyota. His attention to detail and schedules was much appreciated! More
Phillip was excellent. He was very helpful in the service he provided. He was very patient and kept a great attitude. Thank you! He was very helpful in the service he provided. He was very patient and kept a great attitude. Thank you! More