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World Toyota

Atlanta, GA

Overview
Reviews
Vehicles
4.3
2,331 Reviews
Call Dealership (678) 547-9000
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5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 2,331 reviews

January 09, 2024

They're extremely helpful with an issue's that occur. The staff are always so eager to serve the customers with grace everytime! More

by JBe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmine Medina
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Jan 10, 2024 -

World Toyota responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 08, 2024

Oil change took literally all day - 6 hours. Unacceptable wait time. And gave no update to let me know More

by gakelly6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Aguilar
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Jan 09, 2024 -

World Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jan 09, 2024 -

World Toyota responded

Thank you for bringing this to my attention. I apologize for the excessive wait time and poor customer service you experienced during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at Spakarati@Group1Auto.com. I look forward to speaking with you. Sam Pakarati Market Director Spakarati@Group1Auto.com

January 08, 2024

My advisor was very nice and knowledgeable! He had a very positive attitude! He made the experience worth the wait. More

by ksr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Anderson
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Jan 10, 2024 -

World Toyota responded

We are thrilled to hear that you had a nice and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 08, 2024

Fast and realizable service. Alway get my car service done fast and alway doing it right More

by sloman071214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
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Jan 09, 2024 -

World Toyota responded

We are thrilled to hear that you had a fast and realiable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

I was very happy with the service I received when I brought my car in for it's 30,000 mile check up. Rahel was very helpful in the service she provided. More

by Smariemccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet
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Jan 09, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Rahel provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

Love my Toyota ! In & out in no time! Best ride to buy ! Thanks To Toyota More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dumas Andre
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Jan 06, 2024 -

World Toyota responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

Courteous, Friendly, Respectful and they always try to get me out in 2 and a half hours. Thank you Eric Matson. I appreciate you and the technicians that service my car!! More

by ypayne73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matson, Aaron Carlson
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Jan 05, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Eric provided courteous, friendly, and respectful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

Nicholas assisted me this morning, he was awesome, so nice and very professional, he gave me excellent customer service More

by Angiehammonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Jan 05, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Nicholas provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

The dealership has cared for my car since I purchased it. It's 17 years old and still going strong. World Toyota has certainly contributed to that longevity. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chillous, Jr.
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Jan 05, 2024 -

World Toyota responded

That's incredibly impressive—a 17-year-old car still running strong is a testament to both the vehicle's durability and the quality care it's received. World Toyota seems to have played a significant role in maintaining your car's longevity. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 31, 2023

Sebastian was my technician today. He was friendly and welcoming. He explained the services I would be receiving today and how much they would cost up front. The waiting area was clean More

by AgentNao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Jan 03, 2024 -

World Toyota responded

It's fantastic to hear that you had a great experience and that Sebastian provided friendly, warm, and welcoming assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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