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World Toyota

Atlanta, GA

4.4
1,994 Reviews

5800 Peachtree Industrial Blvd

Atlanta, GA

30341

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Showing 1,994 reviews

May 15, 2025

Good reception, keep it up. Thanks so much Since it was a good reception after this More

by Tesfayie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No
May 17, 2025 -

World Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2025

Service manager and assistant manager Glenn are very rude and don’t know how to speak with customers. Try to make fool customers by adding unnecessary and un related high charges to the bill. Wrongfully exp More

by Ishvar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn assistant manager and serve manage
May 16, 2025 -

World Toyota responded

I’m sorry for the inconvenience you faced regarding your recent concerns. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at wgarcia@worldtoyota.com. Your cooperation will help us resolve this issue promptly. Thank you. Curtis Smith General Manager I World Toyota 678-547-9002 curtissmith@worldtoyota.com

May 16, 2025 -

Ishvar responded

Assistant service manager Glen and service manager wants thier higher commision by adding unecessary and unrelated shop charges.This is a big scam by adding those charges even it was not notifed me when service agent wrotea sercice contract. I ask him he told me that it would be adjusted at the invoice time. I was just asking 10% service discount as advertise by world toyota for aftternoon service. Not for oil change but for Tire balance. I am coming at your delear ship for service of my both toyotas for last several years eventhough Aylanta toyota is only 3 miles from my home. I live in duluth.

May 14, 2025

Just had the 200,000 mile service done on my RAV4 and was well pleased with the whole process. Kory was the manager that took me in and did perfectly. For certain… no complaints. sb More

by BirkWorks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Cunnea
May 17, 2025 -

World Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at World Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2025

Brian was really helpful in getting all the different parts of my car’s repairs taken care of and he kept me informed. More

by Charlie.jaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Arnold
May 15, 2025 -

World Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2025

Very friendly service. The wait was pretty long for an oil change and alignment. Also asked for a car wash with my service and when getting my car back it was still unwashe More

by Beg9y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Clark
May 14, 2025 -

World Toyota responded

Hi, we truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. General Manager, jnegrete@Group1Auto.com

May 11, 2025

They did a Great job explaining everything to me. I was in and out while I waited for my car. Thank you! More

by Atlantajulie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rajae
May 13, 2025 -

World Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

I brought the truck in for a 55 mile service. I told them the brakes weren’t working well. They told me everything was fine. I pushed again. Turns out I need a breaks. I shouldn’t have to ask for More

by IT_Expert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip
May 14, 2025 -

World Toyota responded

I’m sorry for the inconvenience you faced regarding your recent service concerns. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at wgarcia@worldtoyota.com. Your cooperation will help us resolve this issue promptly. Thank you. William Garcia, Service Director wgarcia@worldtoyota.com

May 10, 2025

The wait time was excessive. I was not notified about the delay nor the repairs needed for nearly 2.5 hours. Then I had to wait approximately another hour for tires to be replace More

by LR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah
May 14, 2025 -

World Toyota responded

I’m sorry for the inconvenience you faced regarding the excessive wait time. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at wgarcia@worldtoyota.com. Your cooperation will help us resolve this issue promptly. Thank you. William Garcia Service Director World Toyota (918) 491-7210

May 10, 2025

I appreciate the technician helping me as soon as I arrived. Professional and organized. I like the text updates. More

by awaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahel Atsemet
May 12, 2025 -

World Toyota responded

Hello Awaldon, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

Friendly and nice taking care of people for the best I would recommend people to stop by More

by mrstevejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Machado
May 10, 2025 -

World Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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